Kymeaun Haywood
Los Angeles,CA
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully helping customers through out the Los Angeles World Airport.
Overview
6
6
years of professional experience
Work History
Cook Supervisor
Intuit Dome
08.2024 - Current
- Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
- Trained new hires in proper cooking techniques, equipment usage, and safety protocols, increasing overall team proficiency.
- Improved staff productivity by providing clear instructions, guidance, and constructive feedback on their performance.
- Reduced food waste by carefully monitoring inventory levels and implementing proper storage practices.
Team Associate
AEGWorldwide
08.2022 - 12.2023
- Organized special events and promotions at the box office, such as ticket giveaways or themed nights, increasing overall audience engagement.
- Increased ticket sales by providing excellent customer service and maintaining a thorough knowledge of upcoming events.
- Coordinated group sales efforts, offering personalized assistance to large parties attending events together.
School Custodian
LAUSD
01.2020 - 08.2021
- Moved equipment and furniture to thoroughly clean space.
- Completed in-depth restroom cleanings, including partitions, decoration, toilets, urinals, sinks, counters, and mirrors.
- Completed routine maintenance checks, notifying management of needed repairs.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Waxed and stripped floors in classrooms, offices, auditorium etc.
- Checked and stocked inventory throughout facility to meet expected demands.
- Raked leaves, cut and watered grass and picked up garbage to maintain grounds.
Bag Runner
G2 Secure Staff
03.2019 - 07.2019
- Immediately responded to guest concerns and requests and quickly handled all issues.
- Greeted visitors pleasantly upon arrival and offered immediate assistance.
- Collected baggage charges and accepted baggage for check-in.
- Protected passengers' baggage from loss, theft and damage through proper handling and oversight.
Cook
Trejos Tacos
08.2018 - 11.2018
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Grilled and deep fried various foods from meats to potatoes.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
Education
Los Angeles City Certificate - Construction Class
Los Angeles Southwest College
Los Angeles, CA05-2023
High School Diploma -
Palmdale High School
Palmdale, CA06.2018
Skills
- Understanding Customer Needs
- Responding to Difficult Customers
- Portion control
- Calm and Professional Under Pressure
- Sanitation protocols
- Multitasking and Organization
- Daily Food Preparation
- Stocking and Replenishing
- Food and Beverage Service
- Customer Service
- Kitchen Safety Standards
- Safe Food Handling
- Cleaning and Sanitizing
- Cash Handling
- Packaging and Labeling
- Cash Drawer Operations
- Detail-Oriented
- Food Processing
- Food-Grade Sanitizers
- Equipment cleaning and maintenance
- Food preparation
- Cleaning and organization
Custodian Certificates
For 3 weeks I trained to become an buildings and grounds worker, and completed my 60 hour course and received my certificates from the class.
Timeline
Cook Supervisor
Intuit Dome
08.2024 - Current
Team Associate
AEGWorldwide
08.2022 - 12.2023
School Custodian
LAUSD
01.2020 - 08.2021
Bag Runner
G2 Secure Staff
03.2019 - 07.2019
Cook
Trejos Tacos
08.2018 - 11.2018
High School Diploma -
Palmdale High School
Los Angeles City Certificate - Construction Class
Los Angeles Southwest College
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