Desired Job Title
Casual CouierDriverHome Health CNADelivey Supervisor Mail CarrierWork Type
Full TimeLocation Preference
On-SiteHybridLocation: College Station, TX, US
Open to relocation: Yes
Open To Work
Kymika Ballard
College Station,TX
Work Preference
Summary
Results-driven logistics professional recognized for exceptional reliability and efficiency in optimizing delivery operations. Expertise in route management enhances delivery times and significantly improves customer satisfaction. Proven ability to collaborate effectively within teams and adapt swiftly to changing schedules and demands, ensuring consistent and dependable service. Committed to maintaining high standards in logistics performance and customer engagement.
Overview
27
27
years of professional experience
Work History
Casual Couier
Federal Express
College Station, TX
03.2025 - Current
- Coordinated logistics for package delivery, prioritizing timely arrivals to meet customer expectations.
- Maintained adherence to traffic regulations and company policies while operating delivery vehicles to ensure safe transportation.
- Analyzed delivery routes and adjusted planning strategies to achieve optimal scheduling and lower fuel usage.
- Managed comprehensive documentation of deliveries to uphold compliance with organizational policies.
Driver
Uber
College Station, TX
04.2023 - Current
- Delivered exceptional customer service by ensuring timely and safe transportation for passengers.
- Navigated efficiently through diverse city routes, optimizing travel times and enhancing passenger satisfaction.
- Maintained vehicle cleanliness and functionality, conducting routine inspections to ensure operational safety.
- Utilized GPS systems and mobile applications to manage ride requests and improve response times.
Home Health CNA
Five Points Nursing and Rehabilitation
College Station, TX
10.2024 - 03.2025
- Assessed individual patient needs and provided tailored personal care support to maintain comfort and safety.
- Developed and implemented infection control protocols aimed at safeguarding health and well-being of patients and staff.
- Supported patients in daily living tasks such as bathing, dressing, and grooming to ensure maintenance of hygiene and dignity.
- Supported implementation of mobility and rehabilitation exercises aimed at promoting patient autonomy.
- Documented and reported fluctuations in vital signs to nursing staff, supporting immediate patient care decisions.
Delivey Supervisor
USPS
Bryan, TX
09.2023 - 09.2024
- Directed operational processes to ensure prompt and precise mail distribution.
- Guided team members through best practices for operational efficiency and workplace safety, fostering a culture of continuous improvement.
- Analyzed existing workflows and implemented enhancements to accelerate project timelines and improve productivity.
- Analyzed and adjusted delivery routes to achieve cost-effective transportation solutions.
Mail Carrier
USPS
Bryan, TX
09.2013 - 09.2023
- Coordinated and optimized delivery processes for mail and packages along designated routes, guaranteeing punctual service.
- Ensured precise tracking of deliveries and pickups to support seamless operational workflows.
- Conducted delivery routes with precision, focusing on safety compliance and adherence to traffic laws.
- Enhanced customer satisfaction through proactive service and timely resolution of inquiries and issues.
- Verified package deliveries by obtaining signatures, safeguarding against delivery discrepancies.
Merchandise Associate
Macy’s
09.2011 - 09.2013
- Collaborated on the design and execution of merchandising displays, focusing on maximizing visual impact and customer engagement.
- Worked with cross-functional teams to optimize product placement and drive sales effectiveness.
- Evaluated sales data trends to optimize restocking strategies and enhance profitability margins.
- Managed inventory replenishment by transporting merchandise to sales floor and restocking shelves, racks, and bins.
- Enhanced customer satisfaction through delivery of exceptional service and upkeep of a clean, organized sales floor.
- Assisted customers by delivering detailed responses regarding department merchandise and pricing structures.
Correctional Officer
TDCJ
03.2004 - 08.2007
- Monitored and enforced safety standards to uphold security and well-being of inmates and personnel.
- Performed systematic evaluations of facilities to detect security weaknesses and ensure adherence to regulatory requirements.
- Managed inmate conduct by proactively intervening in conflicts to maintain a safe and secure environment.
- Identified and removed contraband and prohibited items through diligent searches of inmate living quarters.
- Ensured inmate safety by actively monitoring behavior and executing timely interventions during conflicts.
- Monitored and supervised inmate activities during visits, meal times, recreation, phone calls, and showers.
- Facilitated secure movement of inmates to ensure timely attendance at court hearings and medical evaluations.
Medical Receptionist
Davita Med
04.1999 - 01.2003
- Oversaw patient scheduling and appointment confirmations to enhance clinic efficiency.
- Oversaw insurance verification workflows, guaranteeing correct billing practices and reliable patient information management.
- Analyzed and refined patient check-in workflows, resulting in increased efficiency and decreased wait durations.
- Facilitated updates to electronic health records, ensuring improved data accuracy and streamlined access for clinical personnel.
- Managed patient scheduling, check-in, check-out, and payment processing for billing accuracy.
- Updated patient insurance information and health history to maintain compliance with healthcare standards.
Education
No Degree -
Blinn Community College
Bryan, TXundefined
Evan E. Worthing High
Houston, TX05-2000
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Time management
Timeline
Casual Couier
Federal Express
03.2025 - Current
Home Health CNA
Five Points Nursing and Rehabilitation
10.2024 - 03.2025
Delivey Supervisor
USPS
09.2023 - 09.2024
Driver
Uber
04.2023 - Current
Mail Carrier
USPS
09.2013 - 09.2023
Merchandise Associate
Macy’s
09.2011 - 09.2013
Correctional Officer
TDCJ
03.2004 - 08.2007
Medical Receptionist
Davita Med
04.1999 - 01.2003
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Evan E. Worthing High
No Degree -
Blinn Community College