Kymora Sanders
Beltsville
Summary
Dynamic professional with extensive experience at Richcroft, Inc., excelling in crisis intervention and risk assessment. Proven ability to foster trust and provide emotional support, while ensuring HIPAA compliance. Adept at developing personalized safety plans and connecting clients to vital community resources, enhancing their independence and well-being.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Behavior Technician / Community Support Staff (DDA
Richcroft, Inc.
Beltsville
01.2025 - Current
- Implemented targeted behavior intervention strategies to enhance client engagement and skill development.
- Supported clients in daily living activities and social interactions, fostering independence and improving quality of life.
- Maintained comprehensive records of sessions, documenting progress and ensuring continuity of care.
CDS Case Manager
Richcroft
02.2024 - 08.2025
- Provided behavioral health support to individuals with developmental disabilities and mental health needs, enhancing their overall well-being.
- Supported coping skill development, social interaction, and independence through structured activities.
- Facilitated ADLs, transportation, and engagement in meaningful community activities, promoting client independence and social integration.
- Documented progress and interventions accurately while upholding confidentiality, ensuring compliance with standards and enhancing service quality.
Remote Crisis Counselor
Grassroots Crisis Intervention
12.2022 - 01.2024
- Engaged individuals in emotional distress over the phone, fostering trust and support through effective rapport-building.
- Assessed and mitigated risk, developing personalized safety plans and identifying coping strategies.
- Provided resources, information, and referrals to connect clients with appropriate care.
- Documented interactions thoroughly and accurately to ensure compliance with HIPAA standards and enhance service quality.
- Maintained professionalism and calm while multitasking in fast-paced, high-volume environment to effectively address client needs.
House Manager
The ARC Central Chesapeake Region
06.2017 - 10.2021
- Managed daily operations of behavioral health residential program to ensure client safety and well-being.
- Coordinated medication administration, crisis response, and safety protocol implementation to maintain a secure environment.
- Conducted staff training and enforced compliance with HIPAA and agency policies to uphold quality care standards.
Hospital Social Work Assistant
Brookdale Hospital
08.2017 - 05.2021
- Facilitated patient access to behavioral health programs, community resources, and follow-up care.
- Assisted licensed social workers with discharge planning and advocated for patient needs.
- Ensured secure, HIPAA-compliant documentation while collaborating with interdisciplinary care teams.
Education
Bachelor of Science - Social Work
Coppin State University
Baltimore, MD01-2021
Skills
- Crisis Intervention
- Risk Assessment
- De-escalation
- Safety Planning
- Coping Strategies
- Resource Referral
- Community Linkage
- HIPAA Compliance
- Confidential Documentation
- Phone Client Engagement
- Remote Client Engagement
- High-pressure professionalism
- Emotional Support
Certification
- CPR/First Aid/AED Certified
- Certified Medication Technician (CMT)
- Pending Social Work Licensure (Maryland - BSW level)
- Mental Health First Aid (Adult/Youth) - National Council for Mental Wellbeing
- QPR Suicide Prevention Gatekeeper Certification
- Applied Suicide Intervention Skills Training - LivingWorks
Timeline
Behavior Technician / Community Support Staff (DDA
Richcroft, Inc.
01.2025 - Current
CDS Case Manager
Richcroft
02.2024 - 08.2025
Remote Crisis Counselor
Grassroots Crisis Intervention
12.2022 - 01.2024
Hospital Social Work Assistant
Brookdale Hospital
08.2017 - 05.2021
House Manager
The ARC Central Chesapeake Region
06.2017 - 10.2021
Bachelor of Science - Social Work
Coppin State University