Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline

Kynda Jones

24/7 Home Care
Vicksburg,MS
1
Certification
7
years of professional experience

I was a personal caregiver for my grandmother for 2 years as I cooked, cleaned, changed her diaper etc. I've also been a caregiver for multiple clients displaying these same skills and enhancing my professional skills in the caregiver field. I got into customer service work as a phone representative as I gained active listening skills and working with many different people, responding professionally to different attitudes and entering data information for ATT. I've worked with children as a substitute teacher and leader for elementary schools gaining communication skills, leadership, and critical thinking skills helping kids learn while relationship building.

Work History

3 Years 2 Months
24/7 Home Care | 03.2023 - 05.2026
  • -I helped wheelchair bound patients, and a few stroke victims.
  • -I transferred patients to their beds and bathroom when needed or changed their diaper if needed.
  • -I cook and clean throughout the 8-10 hours of my shift.

Customer service rep.

2 Years 6 Months
At&t | 08.2020 - 02.2023
  • -I was a customer service rep. dealing with online comments and remarks dealing with at&t.
  • -Responded to negative remarks and post about at&t via social media.

10 Months
Private Home Care | 09.2019 - 07.2020
  • -I watched over students who were special needs.
  • -Walk children to the restroom and to lunch.
  • -Did not have a teacher certificate or license. I needed experience for my future job one day so they let me work long as I could before finding a new job.

Education

High School Diploma

Warren Central High | Vicksburg, MS | 05-2019

Associate of Science

Ultimate Medical Academy | Tampa, FL | 10-2026
I am currently attending Ultimate Medical Academy online school learning the roll of a medical assistant

Skills

Compassionate Caregiver
Active Awareness
Rapid Decision Maker
Adaptability
Active Listening
Data Entry
Critical Thinking

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Dean List by completing the work with accuracy and efficiency and 4.1 GPA.

Certification

HIPPA certification – understanding rules and regulations

Timeline

24/7 Home Care
03.2023 - 05.2026Read More

Customer service rep.

At&t
08.2020 - 02.2023Read More

Private Home Care
09.2019 - 07.2020Read More

Warren Central High

High School Diploma
Read More

Ultimate Medical Academy

Associate of Science
Read More
Kynda Jones