Kyndal Robertson
Dallas,TX
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Home Care Provider
Torro's Home Health
Dallas, TX
11.2021 - Current
- Ensured compliance with all laws governing home health care services.
- Managed client's schedule of doctor's appointments, therapies.
- Promoted a safe environment by providing supervision and monitoring of patients' physical condition and behavior.
- Educated family members on proper care techniques for their loved one.
Sales Associate
Converse
Grand Prairie, TX
10.2021 - Current
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained cleanliness of store environment including floors, windows, displays.
Surveyor
V3 Electric
Grand Prairie, TX
03.2023 - 12.2023
- Performed calculations by flying a drone to determine precise measurements of property lines.
- Calibrated instruments used in conducting surveys according to manufacturer specifications.
- Compiled field notes and sketches into comprehensive reports that documented survey findings.
Customer Service Representative
Home Depot
Cedar Hill, TX
07.2019 - 11.2021
- Answered customer inquiries and provided accurate information regarding products and services. Maintained detailed records of customer interactions, transactions and comments for future reference. Provided excellent customer service to resolve customer complaints in a timely manner.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Maintained a high level of professionalism when dealing with difficult customers.
Education
Associate of Science - Health And Fitness
Cedar Valley College
Lancaster, TX12-2026
High School Diploma -
Desoto High School& Isteam3d
Desoto, TX05-2019
Skills
- Nutrition monitoring
- Housekeeping tasks
- Physical therapy assistance
- Medical appointment coordination
- Inbound and Outbound Calling
- Data Collection
- Data Entry
- Professional telephone demeanor
- Microsoft Excel
- Microsoft Outlook
- Drone operation
- Field note organization
Timeline
Surveyor
V3 Electric
03.2023 - 12.2023
Home Care Provider
Torro's Home Health
11.2021 - Current
Sales Associate
Converse
10.2021 - Current
Customer Service Representative
Home Depot
07.2019 - 11.2021
Associate of Science - Health And Fitness
Cedar Valley College
High School Diploma -
Desoto High School& Isteam3d
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