Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyndal Swift

Chesapeake,VA

Summary

Results-driven Retail Sales Associate with a proven track record of driving business growth and increasing revenue. Adept at delivering exceptional customer service and fostering positive client relationships. Recognized for consistently exceeding sales targets and enhancing overall customer satisfaction. Skilled in product merchandising, payment processing, and maintaining a clean and organized sales environment. Known for promoting customer loyalty through personalized service and a thorough understanding of individual needs. Strong organizational abilities and a dedicated work ethic contribute to a history of success in elevating company profiles. Eager to leverage and expand skill set.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Panera Bread
07.2021 - Current
    • Greeted customers and helped with product questions, selections, and purchases.
    • Helped customers complete purchases, locate items, and join reward programs.
    • Used POS system to process sales, returns, online orders, and gift card activations.
    • Answered questions about store policies and addressed customer concerns.
    • Developed professional relationships with customers to increase loyalty and retention.
    • Trained and supervised new employees
    • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
    • Engaged in friendly conversation with customer to better uncover individual needs.

Volunteer

Union Mission Ministries
11.2022 - 01.2023
  • Assisted with special events and programs.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Education

Bachelor of Science - Chemistry

Old Dominion University
Norfolk, VA
05.2027

High School Diploma -

Oscar F. Smith High School
Chesapeake, VA
01.2023

Skills

  • Exceptional Customer Service
  • Problem-Solving Skills
  • Reliable and Punctual
  • Conflict Resolution
  • Verbal/Written Communication
  • Teamwork and Collaboration
  • POS System Operation
  • Adaptable/Quick Learner

Certification

  • Workplace Readiness
  • W!SE Financial Literacy

Timeline

Volunteer

Union Mission Ministries
11.2022 - 01.2023

Sales Associate

Panera Bread
07.2021 - Current

Bachelor of Science - Chemistry

Old Dominion University

High School Diploma -

Oscar F. Smith High School

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Kyndal Swift