Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyndra Neuspickel

Falmouth,KY

Summary

Compassionate Certified Nursing Assistant with a proven track record at St Elizabeth Healthcare, enhancing patient care through meticulous documentation and empathetic support. Skilled in HIPAA compliance and effective communication, I excel in resolving issues swiftly while fostering positive relationships, ensuring dignity and comfort for all patients.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

St Elizabeth Healthcare
06.2024 - Current
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.

Certified Nursing Assistant

River Valley Nursing Home
08.2023 - 04.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.

Server

Two Rivers Stone Baked Pizza
02.2021 - 04.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Hostess

O'Charley's Restaurant & Bar
10.2022 - 11.2023
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.

Education

High School Diploma -

Pendleton Country Memorial High School
Falmouth, KY
05-2024

Skills

  • Compassionate patient assistance
  • Expertise in HIPAA compliance
  • Dependable collaborative member
  • Online data documentation
  • Emotional support
  • Resolve issues quickly and efficiently

Certification

  • CNA - Certified Nurse Assistant
  • Basic Life Support Certification

Timeline

Certified Nursing Assistant

St Elizabeth Healthcare
06.2024 - Current

Certified Nursing Assistant

River Valley Nursing Home
08.2023 - 04.2024

Hostess

O'Charley's Restaurant & Bar
10.2022 - 11.2023

Server

Two Rivers Stone Baked Pizza
02.2021 - 04.2024

High School Diploma -

Pendleton Country Memorial High School

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Kyndra Neuspickel