Kynedi Ballard
Lubbock,TX
Summary
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Overview
5
5
years of professional experience
Work History
Ecommerce Shopper
Market Street
LUBBOCK, United States
03.2021 - Current
- Tracked substitutions and informed customers of changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Demonstrated speed and accuracy in order item selection.
- Selected best-quality perishable items such as meat and produce.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Patient Transporter
Covenant Medical Center
LUBBOCK, United States
05.2019 - 11.2020
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Warmly greeted patients and visitors and made each feel welcome.
- Collaborated with CNAs, nurses and physicians to maintain stability during transport and facilitate event-free transport.
Grocery Sacker
Market Street
LUBBOCK, United States
07.2017 - 05.2019
- Worked together with cashiers to guarantee customer satisfaction.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Maintained customer satisfaction by assisting with carrying out goods.
- Retrieved grocery carts and baskets from lot and various site locations.
- Performed general cleaning duties by washing windows, sweeping and mopping floors, cleaning bathrooms and dusting displays.
- Supported team members and management by going above and beyond to meet goals.
Education
Bachelor of Arts - Sociology
Texas Tech University
Lubbock, TX12.2023
GED -
Coronado High School
Lubbock, TX05.2019
Skills
- Safety Measures
- Risk Management
- Attention to Detail
- Customer Service
- Writing
- Compassionate Care
- Employee Engagement
- Maintaining Clean Work Areas
- Online Order Processing
Timeline
Ecommerce Shopper
Market Street
03.2021 - Current
Patient Transporter
Covenant Medical Center
05.2019 - 11.2020
Grocery Sacker
Market Street
07.2017 - 05.2019
Bachelor of Arts - Sociology
Texas Tech University
GED -
Coronado High School