Kynethia Sutton
Summary
Self-directed professional with diverse experience in healthcare and customer service. Focused on ensuring patient confidentiality while facilitating efficient patient-provider interactions. Strong critical thinking and organizational skills support timely care delivery and effective communication with healthcare teams.
Overview
26
26
years of professional experience
Work History
Caregiver
Desire Home Care
Victorville, California
05.2025 - Current
- Assist clients with activities of daily living and personal care tasks.
- Monitored client health, reporting changes to healthcare team.
- Supported bathing, dressing and personal care needs.
- Light housekeeping tasks including laundry and changing linens.
- Prepared meals according to dietary requirements.
- Provided emotional support for clients experiencing depression or anxiety, fostering a comforting environment.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Owner / Operator / Hair Stylist / Customer Service
Pearlie Place
Victorville, CA
03.2000 - Current
- Provided excellent customer service, actively listened to identify customer needs, and delivered tailored hair care services.
- Analyzed clients' hair to recommend effective treatments, documenting customer information for personalized service.
- Answer incoming telephone calls, schedule appointments, upsell products and services, and process transactions payments.
- Created and maintained business advertisements while ensuring accurate financial and client records for operational efficiency.
- Apply health and sanitation standards to keep workstation clean and organized.
Package Handler
FedEx
Bloomington, CA
06.2017 - 10.2020
- Loaded, unloaded, and processed packages accurately and promptly to support efficient operations.
- Ensured high standards of freight quality for safe delivery and customer satisfaction.
- Collaborated in fast-paced environment to consistently meet established timelines and enhance workflow.
- Maintained a clean work environment to ensure safety and compliance with company guidelines.
License Practical Nurse
Saint Francis Medical Center Hospital
Lynwood, CA
- Took vital signs, completed wound care, and assisted with activities of daily living.
- Administered medications and monitored patient vital signs for safety and health.
- Assisted in daily patient care activities, ensuring comfort and hygiene.
- Collaborated with healthcare team to develop care plans for patients.
Education
Associate of Science Degree - Healthcare Management
Ultimate Medical Academy
01-2024
Skills
- Personal care support
- Mobility assistance
- Appointment Scheduling
- Client documentation
- Medical Records Management
- Insurance Verification
- Insurance billing
- Claim processing
- Payroll
- HIPAA Compliance
- Healthcare Ethics
- EHR management
- EMR management
- CMS 1500
- UB-04
- Medical Terminology
- Interpersonal communication
- Active listening
- Leadership & Management
- Records management
- Organizational multitasking
- Mobility assistance
Timeline
Caregiver
Desire Home Care
05.2025 - Current
Package Handler
FedEx
06.2017 - 10.2020
Owner / Operator / Hair Stylist / Customer Service
Pearlie Place
03.2000 - Current
License Practical Nurse
Saint Francis Medical Center Hospital
Associate of Science Degree - Healthcare Management
Ultimate Medical Academy