Summary
Overview
Work History
Education
Skills
Timeline
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Kynlie Wilson

Milledgeville,GA

Summary

Proven leader with a track record of enhancing team performance and financial accuracy at Shane's Rib Shack. Skilled in cash handling and problem-solving, adept at fostering positive customer relationships and adapting to change. Demonstrates exceptional decision-making and team management abilities, ensuring high levels of customer satisfaction and operational efficiency.


Overview

3
3
years of professional experience

Work History

Shift Leader Manager

Shane's Rib Shack
09.2023 - Current
  • Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
  • Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.

Hostess

Fiddlers Seafood Restaurant
01.2022 - 05.2023
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

High School Diploma -

Georgia College & State University
Milledgeville
05.2027

Skills

  • Industry Expertise
  • Cash Handling
  • Workplace Safety
  • Team Management
  • Decision-Making
  • Flexible Schedule
  • Problem-Solving

Timeline

Shift Leader Manager

Shane's Rib Shack
09.2023 - Current

Hostess

Fiddlers Seafood Restaurant
01.2022 - 05.2023

High School Diploma -

Georgia College & State University
Kynlie Wilson