Kyra Bolton
McKeesport,PA
Summary
Dynamic and empathetic professional with a strong background in customer service and child care, notably with Family Business. Proven ability to foster relationships and enhance safety while delivering exceptional support. Skilled in time management and accuracy, adept at utilizing Microsoft Excel to streamline processes and improve efficiency.
Offering keen understanding of data processing principles and commitment to learning and growth in this field. Delivers accurate data entry and management skills, with focus on ensuring data integrity and operational efficiency. Ready to use and develop database management and data entry skills in Desired Position role.
Overview
7
7
years of professional experience
Work History
Sitter
Family Business
Pittsburgh, PA
06.2018 - 09.2019
- Demonstrated empathy and kindness to display positive character traits.
- Fostered emotional well-being in children by providing a nurturing, supportive, and engaging atmosphere.
- Provided overnight care for families on an as-needed basis, ensuring a secure environment while parents were away from home.
- Enhanced child safety by closely monitoring activities and maintaining a clean, hazard-free environment.
- Employed positive reinforcement methods to encourage good behavior.
- Developed strong relationships with families by providing consistent communication about children''s progress and behavior.
- Assisted children in developing strong self-help skills, including dressing independently, toileting, and selffeeding.
Dasher
DoorDash
Pittsburgh, PA
01.2022 - 2024
- Improved customer satisfaction by providing timely and accurate deliveries.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
- Navigated efficiently through various delivery routes for expedited service.
- Developed and maintained professional relations between customer, store personnel, and company.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Ensured order accuracy, double-checking items before leaving the pickup location.
Sales Associate
Anytime Vape and Wellness
Pittsburgh, PA
11.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
Education
McKeesport Area High School
McKeesport, PASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Accuracy and attention to detail
- Independent worker
- Problem-solving
- Strong problem solver
- Meticulous attention to detail
- Fast typing speed
- Attention to detail
- Microsoft Word
- Microsoft Excel
Timeline
Sales Associate
Anytime Vape and Wellness
11.2023 - Current
Dasher
DoorDash
01.2022 - 2024
Sitter
Family Business
06.2018 - 09.2019
McKeesport Area High School