Kyra Davis
San Diego,CA
Summary
Enthusiastic young professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of any task given and motivated to learn, grow and exceed company expectations.
Overview
6
6
years of professional experience
Work History
Rx Specialist
IHA
San Diego, CA
10.2018 - Current
- Developed prescription department within mobile medical practice.
- Coordinate with physicians for speedy resolution of prescription discrepancies.
- Perform medication reconciliation's.
- Answered incoming phone calls and addressed questions from patient's and healthcare providers.
- Input all patient data regarding claims and prior authorizations into system accurately.
- Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures.
- Documented all communication with patient's and inputted information into systems Zendesk and Kareo.
- Agent for multiple providers - given access to approve or deny medication refills electronically via E-proxy.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Built strong relationships with patient's through positive attitude and attentive response.
Prescription Processor
Rezcare Pharmacy
San Diego, CA
03.2021 - 06.2022
- Received and reviewed incoming documents and materials.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Reviewed and verified customer information and insurance provider information.
Certified Medication Technician
Summerfield Assisted Living
Yuba City, CA
02.2016 - 02.2017
- Reviewed patient progress to document effects of any prescribed medication.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Turned and repositioned patients to prevent bedsores.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels.
- Administered medications directed by a physician.
- Oversaw caregivers to ensure patients were properly taken care of, and rooms were well maintained.
Education
Bachelors Business Management - Bussiness
San Diego Mesa College
San Diego, CA06.2024
High School Diploma -
Marysville High School
Marysville, CA06.2015
Skills
- Self-Motivated
- Decision Making
- Dependable and Responsible
- Building Confidence through Positive Reinforcement
- Organization and Planning Skills
- Attention to Detail
- Computer Proficiency and Microsoft Office
- Video Conferencing
- Clear Instruction and Communication
- Strategic planning
Timeline
Prescription Processor
Rezcare Pharmacy
03.2021 - 06.2022
Rx Specialist
IHA
10.2018 - Current
Certified Medication Technician
Summerfield Assisted Living
02.2016 - 02.2017
Bachelors Business Management - Bussiness
San Diego Mesa College
High School Diploma -
Marysville High School
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