Kyra Deal
Atlanta,GA
Summary
Certified Nursing Assistant possessing excellent communication, time management, and bedside care capabilities. Experienced in performing regular and basic nursing duties under direct supervision of RN. Skillful in checking and recoding patient vitals signs and assisting with admissions, positioning, and discharge of patients.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Client Service Representative
Morgan Stanley
2023.08 - 2024.02
- Managed daily volume of inbound calls and emails from clients, providing world-class customer service to clients in all interactions,
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Identified firm services and solutions, such as digital, online access and cash management offerings that support clients' needs.
- Applied firm verification policies and procedures, recognized and mitigated risk, and ensured deep understanding of adherence to all policies and procedures.
Education
Bachelor of Science - Psychology
Georgia State University
Atlanta, GA05.2021
Skills
- Ability to Multitask
- Detail-Oriented
- Interpersonal and Communication Skills
- Organization and Planning
- Time Management
- Basic Life Support
Certification
- Georgia Nursing Aide Training, Atlanta Career Institute - 85 hours
- CNA- Certified Nursing Assistant
Timeline
Client Service Representative
Morgan Stanley
2023.08 - 2024.02
Bachelor of Science - Psychology
Georgia State University
- Georgia Nursing Aide Training, Atlanta Career Institute - 85 hours
- CNA- Certified Nursing Assistant
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