Kyra Dober
Claresholm
Summary
Detail-oriented professional skilled in communication, organization, and multitasking across administrative, educational, and customer service environments. Delivers vital support to teams and clients while maintaining confidentiality and optimizing daily operations. Committed to fostering a collaborative atmosphere and achieving high-quality results.
Overview
8
8
years of professional experience
Work History
Substitute Educational Assistant
Livingston range school division
05.2026 - Current
- Supported teachers in classroom management and student engagement activities.
- Assisted with the implementation of individualized education plans for diverse learners.
- Facilitated small group instruction to reinforce key concepts and skills.
Server
The Clubhouse
Claresholm
05.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Educational Assistant
Palliser School Division
05.2024 - 01.2026
- Independently plan and teach full lessons for Grades K–4, delivering core curriculum in math and literacy.
- Differentiated instruction to meet varied learning needs.
- Created and implemented engaging activities aligned with grade-level outcomes.
- Managed classroom routines, behavior, and assessments with minimal supervision.
- Experience working with students in one-on-one and small groups.
Educational Assistant Pre-school - Grade 9
Livingston Range School Division
11.2022 - 10.2023
- Educated students in foundational concepts such as shapes, numbers and letters.
- Applied play-based strategies to provide diverse approaches to learning.
- Experience working and supporting children with self-care, physical and behaviour needs.
- Experience working with students in one-on-one and small groups.
- Cultivated a safe and inclusive learning environment by promptly addressing bullying and discrimination.
- Supported classroom teacher in supervising snack time and managing indoor and outdoor play activities.
- Maintained safety and security by overseeing students in recess environments.
- Facilitated sensory development by providing diverse texture experiences.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Server
Douros Restaurant & Lounge
10.2022 - 06.2023
- Processed orders and facilitated customer payments using POS system.
- Answered customers' questions, recommended items and recorded order information.
- Checked identification for minimum age for sale of alcoholic beverages.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- ProServe, ProTect, Reel Facts VLT.
Insurance Broker
Claresholm Agencies
01.2019 - 11.2022
- Calculated quotes/requotes and educated potential clients on insurance options.
- Personal Lines Insurance.
- Commercial Insurance.
- Specialty insurance.
- Applied Tam/ Applied Rating.
- Confirming insurance for Lien holders/Mortgagees.
- Answering any questions or concerns policy holders had with their insurance, and or claims.
- Reported policy changes and company conditions affecting customer satisfaction Policy changes in company portals.
- Called potential clients to set up appointments according to mutual availability.
Medical Office Assistant
Premier Eye Care
Calgary
01.2018 - 01.2019
- Coordinated patient scheduling and check-in/check-out processes, enhancing patient experience and minimizing wait times.
- Acted as receptionist in high-traffic clinic, facilitating smooth patient flow and communication.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Managed receipt, recording, and filing of medical payments, ensuring accurate billing and efficient financial operations.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Coordinated referrals for medical specialists and documented details in patient charts.
- Performed cleaning of clinic facilities and disinfected medical tools using ultrasonic technology.
- Pretesting Patients - Eye pressures, Auto factors, Color stereo, Depth perception, OCT.
Education
Medical Office Administration Diploma - Medical Office Administrator
CDI College of Business, Technology And Healthcare
Calgary, ABHigh School Diploma -
Bow Valley College
Calgary, ABVeterinary Assistant Certificate -
Gale Education
Calgary, ABSkills
- Individualized Support
- IEP Implementation
- One-on-One Teaching
- Small Group Teaching
- Student Engagement
- Emotional Regulation Support
- Sensory Regulation Support
- Student Support
- Material Distribution
- Classroom Cleanup
- Telephone skills
- Scheduling appointments
- Microsoft Word
- Microsoft Outlook
- Experience with learning disabilities
- Experience with behaviour disorders
- Strong Communication
- Active Listening
Additional Information
Vulnerable Sector Check, True, True, True
Timeline
Substitute Educational Assistant
Livingston range school division
05.2026 - Current
Server
The Clubhouse
05.2025 - Current
Educational Assistant
Palliser School Division
05.2024 - 01.2026
Educational Assistant Pre-school - Grade 9
Livingston Range School Division
11.2022 - 10.2023
Server
Douros Restaurant & Lounge
10.2022 - 06.2023
Insurance Broker
Claresholm Agencies
01.2019 - 11.2022
Medical Office Assistant
Premier Eye Care
01.2018 - 01.2019
Medical Office Administration Diploma - Medical Office Administrator
CDI College of Business, Technology And Healthcare
High School Diploma -
Bow Valley College
Veterinary Assistant Certificate -
Gale Education