Kyra Farrell
Des Moines,IA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Administrative Secretary
Iowa Pathology Associates
07.2022 - Current
- Enhanced patient satisfaction by providing efficient administrative support and maintaining organized medical records.
- Assisted physicians with accurate transcription of medical reports, ensuring timely communication with patients and other healthcare providers.
- Maintained inventory of medical supplies, ensuring adequate stock levels to support clinical operations without interruption.
- Contributed to smooth daily clinic operations by managing telephone lines, directing calls appropriately and taking detailed messages when needed.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Facilitated open lines of communication between management and staff, fostering a positive work environment.
CNA Supervisor
Parkridge Specialty Care
12.2021 - 09.2022
- Enhanced staff performance through regular evaluations, coaching, and constructive feedback.
- Streamlined communication between CNAs, supervisors, and other healthcare professionals to optimize patient care.
- Developed strong relationships with patients and their families to foster trust and understanding of treatment plans.
- Managed scheduling, training, and supervision of CNA staff for efficient shift coverage.
- Ensured quality patient care by regularly reviewing documentation and updating medical records accordingly.
- Created supportive atmosphere for patients by addressing concerns promptly and compassionately.
Medical Records Specialist
Dermatology P.C
10.2018 - 04.2020
- Improved patient care by maintaining accurate and up-to-date medical records for easy access by healthcare practitioners.
- Streamlined information retrieval processes, developing comprehensive filing system for physical documents.
- Reduced errors in documentation by establishing strict quality control measures and conducting regular audits of medical records.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Reviewed charts and flagged incomplete or inaccurate information.
Lead Daycare Teacher
New Beginnings
08.2016 - 10.2018
- Enhanced student comprehension by incorporating visual aids and hands-on activities into daily lessons.
- Developed positive relationships with parents, resulting in increased parental involvement and support for their child''s education.
- Collaborated with fellow teachers to share best practices, leading to improved teaching strategies across thedaycare center.
- Provided a safe and nurturing environment for students, fostering a sense of belonging and promoting social-emotional development.
- Implemented curriculum to enhance classes with learning-focused activities.
Education
No Degree - Pyschology
Des Moines Area Community College
Ankeny, IASkills
- Conflict resolution techniques
- Critical thinking abilities
- Professional telephone etiquette
- Interpersonal relationship building
- Data Entry Efficiency
- Organizational Competence
- Time management mastery
- Documentation Review
- Problem-Solving
- Effective Communication
- Adaptability and Flexibility
- Administrative Support
- Analytical Skills
- Training Coordination
Certification
- Preparing for SHRM certification
Timeline
Medical Administrative Secretary
Iowa Pathology Associates
07.2022 - Current
CNA Supervisor
Parkridge Specialty Care
12.2021 - 09.2022
Medical Records Specialist
Dermatology P.C
10.2018 - 04.2020
Lead Daycare Teacher
New Beginnings
08.2016 - 10.2018
No Degree - Pyschology
Des Moines Area Community College
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