Anysa Jackson
San Jose,CA
Summary
Professional with extensive experience in medical administration, prepared to excel in healthcare setting. Skilled in managing patient records, scheduling, and coordinating with medical staff. Strong focus on team collaboration, reliability, and adapting to changing needs. Known for attention to detail, effective communication, and results-driven approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Administrative Secretary
Thrive Therapy and Social Center
San Jose, CA
07.2025 - Current
- Managed scheduling and coordination of appointments for therapists and clients.
- Maintained electronic health records, ensuring accuracy and compliance with HIPAA regulations.
- Processed patient intake forms, verifying insurance information and eligibility.
- Facilitated communication between clients and healthcare providers to enhance service delivery timely.
IT Department/ Scan
Whole Foods, Campbell
Campbell
12.2023 - 07.2025
- Achieved high customer satisfaction by providing timely support to vendors and retail customers through email and phone.
- Optimized weekly operations using technology for better organization.
- Enhanced customer and business partner experiences through friendly and professional interactions.
Nursing Assistant
Belmont Village Senior Living, Los Gatos
Los Gatos
02.2024 - 12.2024
- Oversaw patient care for individuals experiencing neurological deficits, including strokes, dementia, etc.
- Collaborated with multidisciplinary healthcare teams to facilitate prompt communication with Physicians, families, and patients.
- Maintained comprehensive patient documentation and coordinated communication between physicians and families.
- Frequently prompted quality communication to relieve nurses, and other peers.
EVS Technician
Lucile Packard Children’s Hospital, Palo Alto Housekeeping/ Environmental Services
Palo Alto
05.2023 - 12.2023
- Achieved high cleanliness standards in patient care areas, enhancing overall patient safety and satisfaction.
- Streamlined waste disposal processes for solid and bio-hazardous materials, reducing potential health risks.
- Executed cleaning tasks efficiently, contributing to a well-maintained healthcare facility.
Member Services and Sales Representative
Almaden Valley Athletic Club, San Jose
San Jose
10.2021 - 05.2023
- Achieved consistent sales success by training and coaching new sales professionals. Implemented effective sales strategies that led to surpassing sales quotas while equipping providers with essential product knowledge.
- Quickly adapted to system programming and integrated it into daily tasks. Maintained accurate information verification at the front desk and ensured timely updates to information databases. Provided high-quality customer assistance through phone calls, emails, and internet chats.
- Developed impactful sales campaigns and proactively reached out to potential customers. Cultivated a friendly and professional atmosphere that reflected company mission.
Scanning Coordinator
Sprouts Farmers Market, San Jose
San Jose
12.2020 - 08.2021
- Oversaw inventory management for department to ensure accurate records. Led efforts to maintain a well-organized admitting department, fostering an environment of high-quality patient care.
- Coordinated communication between store personnel through phone and email. Facilitated email distribution for store events and promotions.
- Leveraged extensive computer knowledge to navigate multiple systems efficiently. Managed fax operations and retrieval of essential records. Demonstrated resilience by maintaining productivity during 9-hour shifts.
Education
High School Diploma -
Branham High School
San Jose06-2020
Skills
- Organizational growth
- Critical thinking
- Professional telephone etiquette
- HIPAA compliance
- Patient scheduling proficiency
- Provider relations
- Problem-solving abilities
- Reliability
- Data entry efficiency
- Conflict resolution techniques
- Healthcare billing
- Medical records management
- Medical terminology
Certification
- BLS course completion
- EPIC course completion
- Excel course completion
- Word course completion
LANGUAGES
English
Timeline
Medical Administrative Secretary
Thrive Therapy and Social Center
07.2025 - Current
Nursing Assistant
Belmont Village Senior Living, Los Gatos
02.2024 - 12.2024
IT Department/ Scan
Whole Foods, Campbell
12.2023 - 07.2025
EVS Technician
Lucile Packard Children’s Hospital, Palo Alto Housekeeping/ Environmental Services
05.2023 - 12.2023
Member Services and Sales Representative
Almaden Valley Athletic Club, San Jose
10.2021 - 05.2023
Scanning Coordinator
Sprouts Farmers Market, San Jose
12.2020 - 08.2021
High School Diploma -
Branham High School