Joedeann Brissett
Brooklyn,USA
Summary
Proven expertise in medical records management and HIPAA compliance, demonstrated during my tenure at Inspir Senior Living. Skilled in enhancing organizational growth through professional telephone etiquette and medical terminology expertise. Achieved significant improvements in patient file accuracy and confidentiality, showcasing a blend of hard and soft skills essential for healthcare administration.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Part Time Medical Administrative Secretary
Inspir Senior Living
New York, NY
10.2024 - Current
- Answered telephones and directed calls to the appropriate medical or administrative staff.
- Compiled and submitted daily, weekly, and monthly reports to healthcare administrators.
- Greeted and welcomed patients professionally.
- Conducted follow-up calls to verify appointment times or reschedule if necessary.
- Scheduled and confirmed patient appointments and consultations.
- Attended meetings as directed by supervisor or department head.
- Created and maintained patient files, ensuring accuracy of information.
- Maintained patient confidentiality according to HIPAA guidelines at all times.
- Assisted with hospital admissions paperwork as needed.
Medication Technician
Inspir Senior Living
Manhattan, NY
03.2021 - Current
- I always maintain the confidentiality of patient health information
- I assist with ordering, receiving, storing, preparing, and delivering medications throughout the facility
- I document information in patient charts and communicate status updates to the interdisciplinary care team
- I safely and accurately prepare all medications and sterilize products using proper techniques, calculations, and standards of precautions
- I liaise with nursing staff to prepare and administer prescribed medications to patients
- I reduce errors by hand-counting controlled medications, accurately measuring liquids, and reconstituting antibiotics
- I observe and report any changes in patient condition or behavior associated with medications
- I ensure that all prescribed medications are taken as ordered by the physician
- I verify expiration dates on all medications prior to dispensing them
- I monitor vital signs before administering medications
Office Manager Intern
Ben Sinai Medical Center
Brooklyn, NY
10.2022 - 02.2023
- I reviewed completed work to verify consistency, quality, and conformance
- I managed incoming calls and emails in a timely manner, ensuring customer service excellence
- I completed special projects under manager guidance
- I performed data entry tasks such as entering invoices into accounting software
- I shadowed managers to gain an understanding of organizational expectations and management techniques
- I maintained accurate filing systems for all documents related to the office
- I assisted with organizing and coordinating office operations, procedures, and resources to facilitate organizational effectiveness
- I learned company processes, procedures, and employee role functions
Home Health Aide
New Century Home Care
Brooklyn, NY
10.2016 - 01.2021
- I documented care provided and submitted notes to the supervisor
- I changed bed linens regularly, ensuring a clean environment for the client at all times
- I assisted with client personal care needs to foster independence and well-being
- I instructed family members on how best to provide care for their loved ones when needed
- I transported clients to medical appointments or other destinations as needed
- I provided emotional support and encouragement to clients who were ill or had disabilities
- I accompanied clients to doctors' offices or on other trips outside the home
- I dressed, groomed, and fed patients with limited physical abilities to support basic needs
- I encouraged patients to maintain independence while helping them complete tasks they were unable to do alone
- I checked vital signs regularly, such as blood pressure, temperature, and pulse rate
- I helped clients with medication self-administration
- I documented patient status and reported changes in care needs
Certified Clinical Medical Assistant Intern
Brooklyn Medical
Brooklyn, NY
11.2019 - 01.2020
- I communicated with pharmacies for prescription refills on behalf of a supervising physician
- I explained treatment procedures and physicians' instructions
- I measured vital signs and took medical histories to prepare patients for examination
- I performed laboratory tests such as urinalysis and blood glucose monitoring, following established protocols
- I prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- I relayed messages from patients to physicians about concerns, condition updates, or refill requests to facilitate treatment
- I assisted with patient admissions and discharges, including obtaining vital signs, medical histories, and insurance information
- I handled general office duties to support administrative staff during peak hours
- I collected, labeled, and stored laboratory specimens properly prior to testing
- I assisted back office patient processes to reduce office wait times
- I performed administrative duties such as scheduling appointments, maintaining medical records, filing insurance claims, and handling billing inquiries
- I interviewed and engaged patients to obtain medical history, chief complaints, and vital signs
- I verified appointment times with patients, preparing charts, pre-admission, and consent forms
Education
BS - Health Information Administration
St. Joseph’s University
New York01.2025
Associate of Applied Science - Health Information Technology
ASA College
Brooklyn, NY02.2023
Diploma - Certified Clinical Medical Assistant
Access Careers
Brooklyn, NY08.2019
High School diploma -
St. Thomas Technical High School
06.2010
Skills
- Medical records management
- HIPAA compliance
- Professional telephone etiquette
- Medical terminology expertise
- Medical coding basics
- Organizational growth
Certification
- Certified Electronic Health Records Specialist, Pending
- HIPAA Certification
- BLS Certification
Desiredposition
Health Information Specialist | Clinical Data Coordinator | Medical Office Manager or a related field
Timeline
Part Time Medical Administrative Secretary
Inspir Senior Living
10.2024 - Current
Office Manager Intern
Ben Sinai Medical Center
10.2022 - 02.2023
Medication Technician
Inspir Senior Living
03.2021 - Current
Certified Clinical Medical Assistant Intern
Brooklyn Medical
11.2019 - 01.2020
Home Health Aide
New Century Home Care
10.2016 - 01.2021
- Certified Electronic Health Records Specialist, Pending
- HIPAA Certification
- BLS Certification
BS - Health Information Administration
St. Joseph’s University
Associate of Applied Science - Health Information Technology
ASA College
Diploma - Certified Clinical Medical Assistant
Access Careers
High School diploma -
St. Thomas Technical High School
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