Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyra Featherston

Springdale,AR

Summary

Dedicated professional with a strong work ethic and effective communication skills. Proven ability to learn quickly and adapt to new challenges. Experience in backend operations at FedEx, ready to leverage knowledge in customer-facing roles. Committed to delivering positive customer experiences and achieving results independently.

Overview

9
9
years of professional experience

Work History

Trainer

FedEx
Lowell, AR
08.2022 - Current
  • Ensure that all necessary supplies (wooden/plastic pallets, scanners, totes etc.) are staged ready to go before and after sort.
  • Provide hands-on instruction to package handlers on proper handling techniques for packages of all sizes, shapes, weights, and fragility.
  • Making sure I train and model safety standards when handling packages in the warehouse environment.
  • Providing guidance to package handlers in order to help them achieve their individual goals within the organization's policies and regulations.

Package Handler

FedEx
Lowell, AR
12.2021 - 08.2022
  • Collaborated with team members to improve workflow and increase productivity.
  • Loading and unloading of irregularly shaped or oversized packages manually.
  • Maintained clean and organized work area, adhering to safety standards.

Catering Assistant

Spring Street Grill
Springdale, AR
05.2019 - 05.2020
  • Provided friendly, courteous service to create memorable moments for guests.
  • Delivered catered food and supplies to the facility for on-time set-up.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.

Assistant Manager

CosmoProf
Springdale, AR
07.2016 - 05.2019
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Education

Cosmetology License in 2 States -

Northwest Hair Academy
Everett, WA
06-2007

High School Diploma -

Mountlake Terrace
Mountlake Terrace, WA
06-2005

Skills

  • Goal driven
  • Multitasking and organization
  • Adaptable and flexible
  • Strong communication and interpersonal skills
  • Time management

Timeline

Trainer

FedEx
08.2022 - Current

Package Handler

FedEx
12.2021 - 08.2022

Catering Assistant

Spring Street Grill
05.2019 - 05.2020

Assistant Manager

CosmoProf
07.2016 - 05.2019

Cosmetology License in 2 States -

Northwest Hair Academy

High School Diploma -

Mountlake Terrace

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