Summary
Overview
Work History
Education
Skills
Timeline
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Kyra Hall

Lansing,Michigan

Summary

Dedicated and hardworking professional, skilled in team leadership, training and development, and creating and implementing programs and protocols. Offering to work independently and/or as a collaborative team member, to improve processes and meet organizational goals. A highly motivated employee, with a desire to take on new challenges, strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer service skills, multitasking, and time management abilities.

Overview

6
6
years of professional experience

Work History

Corrections Deputy

Ingham County Sheriff's Office
Mason, Michigan
06.2022 - 06.2024
  • Investigated incidents involving inmates, wrote reports, and submitted evidence as required.
  • Developed positive relationships with both staff members and inmates through effective communication skills.
  • Provided guidance to inmates regarding procedures and regulations.
  • Participated in regular meetings with other corrections staff members to discuss issues related to safety, security, and inmate management.
  • Conducted searches for contraband and weapons.
  • Coordinated with medical staff to provide necessary care to inmates.
  • Responded promptly to any emergency situations or disturbances that arose.
  • Attended training sessions on relevant topics such as safety techniques, communication strategies.
  • Escorted inmates to and from medical and dental appointments, classes, court and being released.
  • Participated in training sessions to stay current on best practices in corrections and emergency response.

Correctional Officer

Michigan Department of Corrections
St Louis, Michigan
01.2020 - 06.2022
  • Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
  • Responded to emergency situations such as riots or disturbances with appropriate force measures.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
  • Maintained detailed logs of inmate behavior, incidents, and daily activities.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
  • Provided first response medical care in emergency situations until professional medical staff could take over.

Veterinary Receptionist

Michigan State University, College of Veterinary Medicine
East Lansing, Michigan
01.2018 - 01.2020
  • Scheduled follow-up visits for pets requiring additional treatments or checkups after initial visit.
  • Ordered office supplies as needed and maintained a clean reception area.
  • Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered.
  • Assisted in training new staff members on proper procedures for interacting with customers.
  • Kept track of client's payment history and updated account information accordingly.
  • Provided customer service by answering questions related to pet care and medications prescribed by the veterinarian.
  • Provided support to veterinary technicians by preparing necessary documents before each appointment.
  • Prepared invoices for services rendered at the clinic and collected payments from clients.
  • Processed payments from clients including cash, credit cards, and checks.
  • Filed medical records in an organized manner for easy access when needed.

Education

High School Diploma -

Perry High School
Perry, MI
05-2016

Some College (No Degree) -

Lansing Community College
Lansing, MI

Skills

  • First-aid and CPR
  • Defensive Tactics
  • Suicide Prevention
  • Leadership capability
  • Radio communication
  • De-Escalation Techniques
  • Inmate Management
  • Records Management
  • Excellent problem solver
  • Relationship building and management
  • Crisis intervention training

Timeline

Corrections Deputy

Ingham County Sheriff's Office
06.2022 - 06.2024

Correctional Officer

Michigan Department of Corrections
01.2020 - 06.2022

Veterinary Receptionist

Michigan State University, College of Veterinary Medicine
01.2018 - 01.2020

High School Diploma -

Perry High School

Some College (No Degree) -

Lansing Community College

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Kyra Hall