Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Kyra Heckman

Williamsport,PA

Summary

Results-driven quality control professional with a proven track record at West Pharmaceuticals, excelling in defect identification and documentation review. Adept at process improvement and effective communication, I ensure compliance with quality standards while fostering teamwork. My attention to detail and strong analytical skills contribute to maintaining high product specifications and operational excellence.

Overview

10
10
years of professional experience

Work History

Quality Control

West Pharmaceuticals
Jersey Shore, PA
09.2020 - 11.2024
  • Demonstrated attention to detail by checking manufactured work for accuracy
  • Ensured compliance with procedures by maintaining and verifying paperwork
  • Collaborated with team members to address any out of control processes in production
  • Participated in audits to ensure quality standards were met
  • Implemented measures to ensure product specifications were met
  • Assisted in measuring stoppers to ensure they were within specified tolerances.
  • Inspected all incoming shipments for quality control purposes.
  • Adhered strictly to company policies concerning quality control standards.
  • Checked expiration dates on products.
  • Conducted deviation process on failed product.
  • Created reports on production output.

Part Time Manager

Michael's Arts and Supplies
Muncy, PA
10.2017 - 09.2020
  • Demonstrated strong customer service skills by assisting customers and maintaining a positive attitude.
  • Responsible for organizing and managing stock inventory.
  • Participated in schedule making and ensuring tasks were completed in a timely manner.
  • Collaborated with team members to unload trucks and stock store efficiently.
  • Counted and managed cash drawer at the end of shifts.
  • Ensured cleanliness and organization of the store at all times.
  • Coordinated inventory management processes.
  • Handed out samples of different frame styles to clients for selection purposes.
  • Managed the ordering process for new framing materials.
  • Received customer orders, measured and cut mats and frames to size.
  • Packaged finished products safely for shipping or pick up by customers.

Deli Clerk

Weis Markets Inc
Muncy, PA
05.2017 - 07.2017
  • Assisted customers with deli selections and provided product recommendations.
  • Prepared and sliced meats, cheeses, and other deli items for display.
  • Maintained cleanliness and organization of deli counters and storage areas.
  • Operated slicing machines and other equipment safely and effectively.
  • Monitored inventory levels and restocked items as needed to meet demand.
  • Followed food safety guidelines to ensure quality of all prepared items.
  • Stocked shelves with fresh items daily.

Cashier

Burger King
Muncy, PA
09.2014 - 08.2015
  • Processed customer orders quickly and accurately at fast-food restaurant.
  • Managed cash register transactions efficiently during peak hours.
  • Provided friendly and helpful customer service to enhance dining experience.
  • Maintained cleanliness and organization at front counter and dining area.
  • Followed safety procedures for food handling and cash management daily.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Education

High School - General

Muncy Jr./Sr. High School
Muncy, PA
05.2016

Skills

  • Time management
  • Communication skills
  • Microsoft Word and Excel
  • Documentation review
  • English proficiency
  • Computer literacy
  • Data analysis
  • OSHA compliance
  • Defect identification
  • Dimensional inspection
  • Recordkeeping and inventory control
  • Blueprint reading and schematics
  • Issue escalation and teamwork
  • Shift scheduling
  • Incident reporting
  • Process improvement
  • Attention to detail
  • Hazard identification

Accomplishments

  • Working at West Pharmaceuticals, I was able to increase product quality by 20%. I accomplished that by peer review and suggestions by fellow teammates.
  • I've received recognition for my safety practices by being involved in the safety committee.
  • Positive feedback for my hard work, skills, and my rapid ability to learn.

References

References available upon request.

Timeline

Quality Control

West Pharmaceuticals
09.2020 - 11.2024

Part Time Manager

Michael's Arts and Supplies
10.2017 - 09.2020

Deli Clerk

Weis Markets Inc
05.2017 - 07.2017

Cashier

Burger King
09.2014 - 08.2015

High School - General

Muncy Jr./Sr. High School

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Kyra Heckman