Kyra Jackson
Oakwood,GA
Summary
Customer-focused Front Crew Member with experience in fast-paced service environments. Known for strong communication skills, ability to multitask effectively, and commitment to maintaining high standards of cleanliness and organization. Made significant contributions to enhancing customer satisfaction in previous roles through consistent delivery of friendly service.
Efficient Front Crew Member known for productivity and completing tasks swiftly. Skilled in customer service, time management, and conflict resolution. Excel in communication, teamwork, and adaptability to ensure smooth restaurant operations and positive dining experiences for customers.
Overview
3
3
years of professional experience
Work History
Front Crew Member
Huey Magoos Chicken
Oakwood, GA
05.2024 - 12.2024
- Operated cash register accurately and efficiently.
- Restocked items on shelves throughout the shift.
- Ensured that all menu items were prepared correctly according to company standards.
- Assembled and served meals according to specific guest requirements.
- Answered phone calls promptly and took accurate orders from customers over the phone.
- Greeted customers and provided excellent customer service.
- Maintained cleanliness of restaurant at all times, including wiping down counters and cleaning bathrooms.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Replenished condiments, napkins, utensils, cups, lids and other items when necessary.
- Inspected store interior regularly ensuring it was presentable to guests.
- Performed opening and closing duties such as setting up registers, counting money in the drawer, and restocking supplies.
- Processed payments on cash register and counted back bills and change to patrons.
- Checked expiration dates on products to ensure freshness for customers.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Maintained safe food handling practices to prevent germ spread.
Cleaner
W Services Group
Oakwood, GA
01.2022 - 01.2024
- Undergo training and sign the company’s contract
- Understand the company’s policy on work shifts and HIPPA adherence
- Provide basic housekeeping duties including, but not limited to restocking toilet supplies, vacuuming, disinfecting surfaces, dusting, rearranging the therapy rooms as needed, organizing and sorting toys
- Assist with care and toileting for the clients that the center serves
- Clean, disinfect and store all equipment at the end of the shift
- Interact with and maintain a positive relationship with other staff and clients
- Monitor and report on the inventory of cleaning supplies to Office Manager
- Respond to calls for housekeeping problems, such as spills and toileting assistance
- Collect and remove trash and debris
- Assist with laundry management, including washing, drying and sorting
- Report and turn in all lost and found items
- Perform detailed deep cleans when required
- Clean building floors by sweeping, mopping, scrubbing or vacuuming them with provided facilities equipment
- Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures
- Requisition supplies and equipment needed for cleaning and maintenance duties
- Dust furniture, walls, machines, and equipment
- Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications
- Clean and restore building interiors damaged by fire, smoke, or water, using commercial cleaning equipment
- Patrol entire site for any trash and/or spills that needs to be cleaned
Front Crew Member
Wendy's
Oakwood, GA
05.2023 - 11.2023
- Operated cash register accurately and efficiently.
- Restocked items on shelves throughout the shift.
- Ensured that all menu items were prepared correctly according to company standards.
- Maintained cleanliness of restaurant at all times, including wiping down counters and cleaning bathrooms.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Replenished condiments, napkins, utensils, cups, lids and other items when necessary.
- Inspected store interior regularly ensuring it was presentable to guests.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Adhered to all safety policies while operating kitchen equipment.
- Directed patrons to restrooms and other amenities within facility.
- Maintained safe food handling practices to prevent germ spread.
Education
High School Diploma -
West Hall High School
Oakwood, GA05-2024
Skills
- Stain removal techniques
- Problem-solving
- Customer service
- Time management
- Sweeping and mopping
- Cleaning and sanitizing
- Sanitation practices
- Chemical handling
- Phone etiquette
- Decision-making
- Client communication
- Great professional skills
Timeline
Front Crew Member
Huey Magoos Chicken
05.2024 - 12.2024
Front Crew Member
Wendy's
05.2023 - 11.2023
Cleaner
W Services Group
01.2022 - 01.2024
High School Diploma -
West Hall High School