KYRA JOHNSON
BATON ROUGE,LA
Summary
Knowledgeable Concessions Manager bringing proven expertise in running successful operations. Proficient in day-to-day tasks such as cooking and cleaning as well as business management functions like recordkeeping and financial oversight. Strong team leader and trainer with motivational style.
Overview
11
11
years of professional experience
Work History
Concession Supervisor
Aramark
Baton Rouge, LA
09.2023 - Current
- Supervised and trained concession staff on proper customer service techniques, food preparation methods, and cash handling procedures.
- Monitored daily operations of the concession stand including inventory levels, pricing accuracy, and employee performance.
- Maintained a high level of cleanliness throughout the concession area to ensure customer satisfaction.
- Resolved customer complaints in a timely manner by listening to their concerns and finding solutions that met both parties' expectations.
- Restocked shelves as needed to ensure product availability at all times.
- Conducted regular safety checks of equipment such as fryers, ovens, grills.
- Communicated regularly with management team regarding operational issues or updates.
- Helped maintain accurate records of food production logs for health department inspections.
- Inventoried food and beverage monthly and coordinated stock rotation to avoid spoilage.
Concessions Worker
Eats 2 Seats
Baton , LA
09.2022 - 06.2023
- Operated cash registers to process payments from customers.
- Restocked merchandise when needed throughout the day.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Prepared items according to written or verbal orders, working on several different orders.
- Monitored supply inventory and replenished at end of each day to prepare for next event.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Maintained safe food handling practices to prevent germ spread.
Delivery Driver
FedEx
Baton Rouge, LA
08.2013 - 07.2020
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Verified accuracy of items loaded onto truck against shipping documents.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Transported and safely delivered items to prevent damage or loss.
- Utilized GPS and maps for efficient route planning.
Education
High School Diploma -
McKinley Sr. High
Baton Rouge, LA05-1999
Skills
- Team leadership
- Client, Vendor, Relations
- Class B Commercial Driver
- Equipment Operator (Forklift and Pallet Jack)
- Problem Solving and Navigation
- Customer service, strong verbal communication
Timeline
Concession Supervisor
Aramark
09.2023 - Current
Concessions Worker
Eats 2 Seats
09.2022 - 06.2023
Delivery Driver
FedEx
08.2013 - 07.2020
High School Diploma -
McKinley Sr. High