Kyra Johnson
Killeen,TX
Summary
Personable and dedicated customer service representative with experience. Solid team player with a positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate and result-oriented with a passion for building relationships and growing businesses.
Overview
2
2
years of professional experience
Work History
Cashier
Dollar Tree
Harker Heights, US
08.2024 - 06.2025
- Kept well-stocked cashier lanes and store shelves to promote strong sales.
- Help customers by guiding them and answering their questions.
- Counted the cash in the register drawer at the start and end of each shift.
- Checked customer prices and processed sales by scanning barcodes.
- Put things on shelves and organize them.
- Was in charge of arranging and stocking [Type] merchandise.
- Greeted customers with a smile and offered prompt and dedicated assistance.
Customer Service Representative
Johnson Moving Services
Killeen, US
05.2023 - 12.2024
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Maintained detailed records of customer interactions, transactions, and comments for future reference.
- Provided accurate information about products and services to customers.
Education
Associate of Science - Veterinary Science
Penn Foster College
Scottsdale, AZ05-2027
Skills
- Time management
- Maintaining Safe Environment
- Following Directions
- Administrative Support
- Critical Thinking
- Problem-solving Abilities
- Customer direction
- Customer service
- Cash Handling
- Basic Housecleaning
- Data Entry Scheduling
- Call Management
- Animal care
Timeline
Cashier
Dollar Tree
08.2024 - 06.2025
Customer Service Representative
Johnson Moving Services
05.2023 - 12.2024
Associate of Science - Veterinary Science
Penn Foster College
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