Kyra Johnson
Missouri Valley,IA
Summary
Reliable and good with communication, while being able to put out a positive attitude. An understanding and care for animals, and also for the people who come by, whether that be a customer or a pet owner. Able to work under high stress, and train others to do so. Encourages a positive environment when working with the team even when things get rough. Not afraid to get hands dirty, and equally not afraid to follow necessary safety procedures. Each experience with any living thing that is worked with will be tuned to them.
Overview
3
3
years of professional experience
Work History
Dining Associate
Catlett Market Place
Iowa City, IA
02.2025 - Current
- Assisted with meal preparation and presentation to enhance dining experience.
- Delivered exceptional customer service by promptly addressing guest inquiries and needs.
- Maintained cleanliness and organization of dining area, ensuring compliance with health standards.
- Collaborated with kitchen staff to streamline service workflows during peak hours.
- Set up and broke down buffet and other self-service areas, organizing components logically.
- Monitored buffet stations for cleanliness and replenishment needs, ensuring an appealing presentation throughout meal periods.
- Assisted with bussing tables and cleaning up spills.
Pet Sitter
Independant
Missouri Valley, IA
03.2023 - 07.2024
- Provided daily care for pets, ensuring their health and well-being through regular feeding and exercise.
- Maintained accurate records of pet schedules, medication, and dietary needs for each client.
- Communicated effectively with pet owners regarding pet behavior and any concerns during care.
- Developed personalized care plans based on individual pet requirements and owner preferences.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
- Adapted care plans on fly in response to pets' changing needs or unexpected situations, ensuring flexibility and responsiveness.
- Monitored animals for behavioral problems and signs of health issues.
Fast Food Worker
Arby's
Missouri Valley, IA
06.2023 - 07.2024
- Provided efficient customer service during peak hours, ensuring prompt order fulfillment.
- Operated kitchen equipment and maintained cleanliness standards to promote safety.
- Collaborated with team members to streamline food preparation processes and improve service speed.
- Assisted in training new staff on menu items and operational procedures for consistency.
- Resolved customer complaints effectively, enhancing overall dining experience and satisfaction.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
- Processed orders on POS system and accepted cash and charge payments.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Reduced waste by monitoring food portion sizes and properly storing leftover ingredients for future use.
- Promoted specials and upsold menu items, resulting in increased sales revenue for the restaurant.
- Improved kitchen organization, streamlining food preparation tasks and reducing order preparation times.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Education
No Degree -
University of Iowa
Iowa City, IA05-2028
High School Diploma -
Missouri Valley High School
Missouri Valley, IA05-2023
Skills
- Positive attitude
- Punctual and reliable
- Adaptability and dependability
- Animal empathy
- Excellent customer service
- Food allergy awareness
- Stress tolerance
- Hospitality service expertise
- Money handling
- Organized multi-tasker
- Listening and comprehension
- Quality assurance and control
Languages
English
Native or Bilingual
Spanish
Elementary
Interests
- Music
- Acting and Theater
- Animal Care
- Personal Development and Self-Improvement
- I enjoy helping others and giving back to the community
- Outdoor Recreation
- Getting involved in local advocacy groups to promote positive change in the community
Timeline
Dining Associate
Catlett Market Place
02.2025 - Current
Fast Food Worker
Arby's
06.2023 - 07.2024
Pet Sitter
Independant
03.2023 - 07.2024
No Degree -
University of Iowa
High School Diploma -
Missouri Valley High School