Alexis Martinez
Summary
Adaptable Dining Associate with proven abilities in multitasking and stress tolerance. Known for strong customer service and collaborative skills, effectively supporting team operations to ensure timely and quality dining experiences.
Overview
3
3
years of professional experience
Work History
Dining Associate
tamarisk nortshore
Deerfield, IL
05.2023 - Current
- Provided exceptional customer service to enhance resident dining experiences.
- Assisted residents with meal selection and dietary preferences during dining service.
- Addressed resident requests for assistance during meals to enhance dining experience.
- Ensured cleanliness and organization of dining area and serving stations to create welcoming environment.
- Collaborated with kitchen staff to ensure timely food service and presentation.
- Supported team members by training new associates in dining procedures.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Managed multiple tasks simultaneously while maintaining composure under pressure.
- Greeted customers and provided them with menus.
- Engaged with deli counter customers to answer questions and provide menu recommendations.
- Developed positive relationships with customers through friendly interactions.
- Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
- Responded promptly to customer complaints or inquiries regarding service or food quality issues.
- Worked with customers placing large or specialized orders, providing samples, and recommendations and responding to requests.
- Set up buffet lines according to established standards for presentation and sanitation.
- Assisted with closing duties such as cleaning dishes, sweeping floors, restocking shelves.
- Ensured staff had necessary supplies and equipment for efficient service.
- Restocked condiments, silverware, napkins, plates, cups. as needed.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Education
High School Diploma -
Warren Township High School
05-2024
Skills
- Food safety
- Sanitation practices
- Safe food handling
- Menu knowledge
- Meal assistance
- Buffet management
- Supply restocking
- Customer service
- Customer service focus
- Customer satisfaction
- Food allergy awareness
- Strong multitasking
- Stress tolerance
- Team collaboration
- Positive engagement
- Listening attentively
- Training support
Affiliations
I play soccer
Languages
Spanish
Full Professional
Education and Training
other
Timeline
Dining Associate
tamarisk nortshore
05.2023 - Current
High School Diploma -
Warren Township High School