Open To Work
Linda Simmonds
North Miami Beach,FL
Summary
To obtain a position where I can be an asset to your company. This position will allow me to utilize my strong communication, and interpersonal skills.
Overview
40
40
years of professional experience
Work History
Transportation Assistant/ Secretary
FCAA
Opa Locka, Florida
08.2022 - Current
- Transport students to therapy on the bus
- Assist when needed in the kitchen
- Assist with filing, and signing students in Learning Genie.
Costumer Service Retention
Great Health Works
01.2013 - 01.2017
- Supervised & Trained New Agents
- Editor & Supervised New You Magazine Employees
- Save costumers for cancellation of their contracts
- Selling Omega EX 1 Supplement Vitamins.
Manger's Assist Group/ Retentions
HomeServe USA
01.2012 - 01.2013
- Handle cancellations call from customer: perform retention activities
- Ensure customers understand the benefits of keeping their coverage current
- Professionally address customer issues and resolution
- Provide back-up assistance to call center on general incoming calls as needed
- Thoroughly document costumer accounts regarding the call for and action taken.
Customer Service Sales
01.2009 - 01.2012
- Responsible for assisting customers with enrollments, and their inquiries
- Contracts and offering new coverages
- Assistance with training for new hires.
Customer Service Lead
Atlantic Broadband
01.1999 - 01.2009
- Coached and evaluated CSR in the performance of their duties
- Responsible for daily monitoring of CSR performance
- Provided assistance and supervised in customer service
- Completed Data Entry & Billing Inquiries.
Direct D2D Sales Entry
AT & T Broadband
01.1996 - 01.1998
- Responsible for maintaining Sales Goals, and Data Entry of Objectives
- Sales Orders, Scheduled New Installations, and Assisted in Management
- Department Selling Percentage, and Workflow for 20 Employees.
Customer Service
Miami Tele-Communications, Inc.
01.1984 - 01.1995
- Converter Retrieval Duties
- Responsible for Converter Controller
- Maintaining Inventory, Stacking, Repair Maintenance.
Education
Miami Technical College
01.1995
Stone School of Business
01.1979
Skills
- Microsoft Windows /Microsoft Word /Type 40 WPM
References
Available Upon Request
Work Preference
Job Search Status
Open to workWork Type
Part TimeLocation Preference
RemoteSalary Range
$0/hr - $1000/hrTimeline
Transportation Assistant/ Secretary
FCAA
08.2022 - Current
Costumer Service Retention
Great Health Works
01.2013 - 01.2017
Manger's Assist Group/ Retentions
HomeServe USA
01.2012 - 01.2013
Customer Service Sales
01.2009 - 01.2012
Customer Service Lead
Atlantic Broadband
01.1999 - 01.2009
Direct D2D Sales Entry
AT & T Broadband
01.1996 - 01.1998
Customer Service
Miami Tele-Communications, Inc.
01.1984 - 01.1995
Miami Technical College
Stone School of Business