Kyra King
Gary,IN
Summary
Results-driven Executive Housekeeper with extensive experience overseeing large-scale cleaning operations in hotel environments. Expertise in scheduling, inventory management, and staff training enhances operational efficiency and guest satisfaction. Strong leadership skills foster the development of diverse housekeeping teams committed to maintaining high standards of cleanliness and service.
Overview
16
16
years of professional experience
2004
2004
years of post-secondary education
Work History
Executive Housekeeper Manager
Hilton Home2 Suites
Merrillville, IN
04.2025 - Current
- Conducted regular inspections of guest rooms and public areas to ensure compliance with cleanliness standards
- Implemented new cleaning procedures and protocols, enhancing cleanliness standards and operational efficiency
- Resolved guest complaints or issues related to housekeeping services promptly and effectively
- Managed inventory of cleaning supplies, equipment, and linens, ensuring sufficient stock levels and reducing waste
- Created work schedules for housekeeping staff based on occupancy levels and departmental needs
- Collaborated with other departments to coordinate guest requests, special projects, and VIP accommodations
- Monitored housekeeping budget, identifying cost-saving opportunities while maintaining service quality
- Implemented energy-saving initiatives within the department to reduce utility costs
- Collaborated with procurement team to source eco-friendly cleaning products that aligned with sustainability goals of the hotel
Assistant Housekeeping Supervisor
Hampton by Hilton/ Fairfield inn & suites
Merrillville, IN
08.2021 - 04.2025
- Oversaw daily housekeeping operations, ensuring cleanliness and enhancing guest satisfaction.
- Conducted inspections of guest rooms to verify compliance with hotel standards and quality assurance.
- Scheduled staff shifts to optimize workflow and coverage.
- Assisted primary supervisor with day-to-day management and administrative functions.
- Cleaned and returned vacant rooms to guest-ready status
Executive Housekeeper/ front desk agent
Country Inns & Suites
Merrillville, IN
06.2020 - 02.2021
- Oversaw daily operations of housekeeping department, ensuring high standards of cleanliness and guest satisfaction.
- Trained and supervised housekeeping staff on best practices, enhancing team performance and service quality.
- Streamlined inventory management of cleaning supplies and equipment, optimizing resource allocation.
- Greeted visitors warmly and directed them to appropriate departments.
- Answered multi-line phone system to route incoming calls efficiently.
- Maintained organized reception area, ensuring cleanliness and professionalism.
- Performed data entry into computer systems to maintain accurate records of customer information.
Server/Housekeeping inspector
Hampton inn & suites
Hammond, IN
03.2019 - 06.2020
- Responded to hotel guest requests and inquiries to enhance guest satisfaction.
- Remade beds with clean linens, dusted surfaces, restocked supplies, cleaned restrooms, and vacuumed to maintain cleanliness standards.
- Analyzed each room to maintain efficient cleanliness standards.
- Collaborated effectively with diverse staff members and management teams to achieve common goals.
- Washed and folded towels to ensure timely room restocking.
- Organize and restock cart at the end of shift.
Bartender/Server
Allstaff Hospitality
Chicago, IL
04.2016 - 10.2017
- Delivered exceptional bartending services for weddings and private events, creating memorable experiences for guests.
- Provided bartending and serving services at country clubs, ensuring high levels of member satisfaction.
- Bartender/server at hotels, sports venues
- Facilitated food and drink service for catering companies, contributing to seamless event operations.
Bartender/Server
Hilton Garden Inn
Merrillville, IN
03.2010 - 04.2012
- Provided bartending and serving services at banquets, ensuring guest satisfaction and event success.
- Greeted and welcomed hotel guests, creating a positive first impression.
- Prepared and delivered room service orders to guests
- Trained new employees on service standards and procedures, enhancing team readiness.
Education
High school or equivalent -
Hammond High School
Hammond, INSkills
- Housekeeping management
- Cleaning standards
- Inventory control
- Quality assurance
- Health and safety regulations
- Guest services
- Guest relations
- Room inspection
- Eco-friendly practices
- Organizational skills
- Time management
- Team motivation
- Delegation
- Cross-functional communication
- Effective communication
- Customer service
- Customer communications
- Hospitality management
- Recruitment interviewing
- Microsoft Office
- PEP
- OPERA
- Instruction following
- Supply stocking
- Policy enforcement
- Professional courtesy
- Attention to detail
- Laundry operations
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Executive Housekeeper Manager
Hilton Home2 Suites
04.2025 - Current
Assistant Housekeeping Supervisor
Hampton by Hilton/ Fairfield inn & suites
08.2021 - 04.2025
Executive Housekeeper/ front desk agent
Country Inns & Suites
06.2020 - 02.2021
Server/Housekeeping inspector
Hampton inn & suites
03.2019 - 06.2020
Bartender/Server
Allstaff Hospitality
04.2016 - 10.2017
Bartender/Server
Hilton Garden Inn
03.2010 - 04.2012
High school or equivalent -
Hammond High School