KYRA MATNEY
Smyrna,TN
Summary
Dedicated, hardworking, and compassionate professional with experience in both childcare and fast - paced customer service environments. Known for being reliable, organized, and committed to providing exceptional care and service. Experienced in supervising and engaging with children of all ages while maintain a safe, positive, and nurturing environment. Additionally, skilled in working efficiently under pressure in busy environments and customer facing settings, balancing multiple responsibilities while delivering excellent customer service. Strong communication, multitasking, and problem-solving abilities, with a positive attitude and a genuine passion for helping others. Eager to bring a strong work ethic, adaptability, and dedication to a team- oriented workplace.
Overview
2027
2027
years of professional experience
Work History
Babysitter
Private Household
Westmorland TN
2025 - Current
- Supervised children in daily activities, ensuring safety and engagement.
- Developed and implemented educational games to enhance learning and creativity.
- Prepared nutritious meals accommodating dietary restrictions and preferences.
- Established effective communication with parents regarding children's progress and needs.
- Maintained cleanliness in play areas, ensuring a safe space for children to explore.
- Communicated positively with children and guardians.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
Server , Host , Food Runner
Jim N Nicks Bar-B-Q
523 Sam Ridley Pkwy W , Smyrna TN
2025 - 2025
- Delivered exceptional customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure timely and accurate food service.
- Managed orders efficiently using point-of-sale systems to enhance guest satisfaction.
- Maintained cleanliness and organization of dining area to promote positive guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Cashier , Cook , Dishwasher , Cleaner
Hardee's
255 S Lowry St , Smyrna TN
2022 - 2025
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area to ensure a positive dining experience.
- Assisted in training new cashiers on operational procedures and company policies.
- Monitored inventory levels and communicated restocking needs to management effectively.
- Built relationships with customers to encourage repeat business.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Hostest
Cracker Barrell
3697 Highwood Blvd, Smyrna TN
2022 - 2023
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed waitlist efficiently, optimizing guest flow during peak hours.
- Assisted servers with menu knowledge to enhance guest dining experience.
- Coordinated reservation schedules to maximize seating capacity and minimize wait times.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Cashier , Cleaner , Food Maker
Firehouse Subs
337 Sam Ridley Pkwy W , Smyrna TN
2020 - 2021
- Maintained cleanliness and organization of work area and equipment.
- Provided exceptional customer service, addressing inquiries and concerns promptly.
- Collaborated with team members to enhance workflow and service speed.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
High School Diploma -
Penn Foster High School
3133 W Frye Rd Ste 215, Chandler AZ12-2023
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Critical thinking
- Dependability
- Child supervision
- Toddler care experience
- Adaptability and resilience
- Active listening
- Managing routines
- Light housekeeping
- Professionalism and discretion
Timeline
Babysitter
Private Household
2025 - Current
Server , Host , Food Runner
Jim N Nicks Bar-B-Q
2025 - 2025
Cashier , Cook , Dishwasher , Cleaner
Hardee's
2022 - 2025
Hostest
Cracker Barrell
2022 - 2023
Cashier , Cleaner , Food Maker
Firehouse Subs
2020 - 2021
High School Diploma -
Penn Foster High School