Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyra Mcduffie

Columbia,SC

Summary

Reliable , dedicated

Overview

3
3
years of professional experience

Work History

Sales Agent

Tmobile
11.2021 - 01.2024
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Negotiated contracts with prospective clients, helping to secure long-term business partnerships.

Call Center Representative

Teleperformance USA
02.2022 - 10.2023


  • Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
  • Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
  • Maintained detailed records of customer interactions, streamlining communication efforts between various departments.

Data Entry Clerk

Blue Cross And Blue Shield
04.2021 - 06.2022
  • Sorted documents and maintained organized filing process.
  • Followed established procedures to enter and process data correctly.
  • Fast typing

Education

High School Diploma -

Eau Claire High School
Columbia, SC
06.2020

Skills

  • Strategy Development
  • Customer Service
  • Paperwork Processing
  • Client Relations

Timeline

Call Center Representative

Teleperformance USA
02.2022 - 10.2023

Sales Agent

Tmobile
11.2021 - 01.2024

Data Entry Clerk

Blue Cross And Blue Shield
04.2021 - 06.2022

High School Diploma -

Eau Claire High School

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Kyra Mcduffie