Kyra Roche
Raleigh,NC
Summary
Objective: Seeking an opportunity to contribute beauty service skills in an establishment that allows for career growth, training, exposure, and continuing education.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Zaxbys Resturant
02.2018 - 03.2019
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Cashier Team Lead
Marshalls
04.2019 - 01.2020
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Received and processed customer payments.
- Identified and resolved discrepancies and errors in customer accounts.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Childcare Worker
In Home Child Care
02.2020 - 11.2022
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Promoted good behavior with positive reinforcement methods.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Administered prescribed medication in pill, liquid and shot format.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Education
Esthetics
5T Beauty
Raleigh, NC09.2023
High School Diploma -
Holly Springs High School
Holly Springs, NC06.2020
Associate of Science - Diagnostic Medical Sonography
Wake Technical Community College
Raleigh, NCSkills
- Licensed
- Self Starter
- Attention to detail
- Infection Control
- Sanitation and sterilization
- Ultrasonic skin scrubber
- Acne treatment specialization
- Customized skincare plans
- Galvanic current treatments
- Customer Service
- Relationship Building
- Equipment Sterilization
- Exfoliation Treatments
- Client Consultations
- Facial Masks
Certification
- CNA - Certified Nurse Assistant
- Esthetician License- October 2023
Timeline
Childcare Worker
In Home Child Care
02.2020 - 11.2022
Cashier Team Lead
Marshalls
04.2019 - 01.2020
Server
Zaxbys Resturant
02.2018 - 03.2019
Esthetics
5T Beauty
High School Diploma -
Holly Springs High School
Associate of Science - Diagnostic Medical Sonography
Wake Technical Community College
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