Kyra Smith
Cannon,KY
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Oven Mitt
Barbourville, KY
11.2023 - Current
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Checked on guests during meals to ensure satisfaction with each course.
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Informed customers of daily specials and signature menu items.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
Retail Sales Associate
Michelle Creations
Pineville, KY
10.2022 - 05.2023
- Managed inventory levels on the shop floor, ensuring stock is replenished as needed.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Handled returns and exchanges according to company policies.
- Brought customer issues to immediate attention of supervisor to achieve quick resolutions.
- Greeted customers and provided assistance with selecting items.
- Suggested additional items that may be of interest to customers based on their selections.
- Answered customer inquiries regarding product features, pricing, and availability.
Education
High School Diploma -
Knox Central High School
Barbourville, KY05-2025
Skills
- Language proficiency
- Confident delivery
- communication skills
- Positive Attitude
- Multitasking
Timeline
Restaurant Waiter
Oven Mitt
11.2023 - Current
Retail Sales Associate
Michelle Creations
10.2022 - 05.2023
High School Diploma -
Knox Central High School