Kyra Snider
Cincinnati
Summary
Dynamic professional with a proven track record in delivering exceptional customer service and mastering multitasking in high-pressure restaurant environments. Expertise in managing diverse responsibilities while fostering a positive and professional atmosphere, complemented by strong leadership and team management capabilities. Skilled in problem-solving, conflict resolution, and performance enhancement, consistently driving operational efficiency and team cohesion. Eager to transition into a new field, leveraging transferable skills to contribute to organizational success.
Overview
3
3
years of professional experience
Work History
Server/Bartender & Supervisor
TAHONA Bar + Kitchen
Blue Ash, OH
10.2024 - Current
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Fostered a positive work environment by promoting teamwork and collaboration among staff.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations, ensuring adherence to company policies and procedures.
- Monitored key performance indicators, identifying areas for process improvement.
- Trained new servers on menu offerings and customer engagement techniques.
- Resolved guest concerns promptly to maintain satisfaction and loyalty.
Delivery Driver
Doordash
Cincinnati, OH
03.2023 - 01.2025
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
Waitress/Server
Dewey's Pizza
Kenwood, OH
10.2023 - 06.2024
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Checked guests' identification before serving alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Used cash registers and credit card machines to cash out customers.
Cashier/Customer Service
Happy's Smoke Shop
01.2023 - 03.2023
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Closed
Education
High School Diploma -
West Clermont High School
Batavia, OHSkills
- Strong work ethic
- Exceptional hospitality and customer service
- Cash handling
- Safe food and drink handling
- Team collaboration
- Supply restocking
- Positive attitude
- Attention to detail
- Time management
- Problem-solving
- Training and mentoring
Timeline
Server/Bartender & Supervisor
TAHONA Bar + Kitchen
10.2024 - Current
Waitress/Server
Dewey's Pizza
10.2023 - 06.2024
Delivery Driver
Doordash
03.2023 - 01.2025
Cashier/Customer Service
Happy's Smoke Shop
01.2023 - 03.2023
High School Diploma -
West Clermont High School