Kyra Tucker
Boise,ID
Summary
Seasoned professional with a rich background in customer service and travel planning, notably at SkyWest Airlines. Excelled in itinerary management and multicultural communication, enhancing passenger experiences and resolving complex issues. Demonstrated exceptional skill in crisis management and relationship building, achieving significant client satisfaction and repeat business.
Overview
4
4
years of professional experience
Work History
Flight Attendant
SkyWest Airlines
01.2024 - Current
- Managed passenger experience on international and domestic flights, ensuring safety and comfort.
- Assisted with complex travel queries and provided high-level customer service to diverse clientele.
- Coordinated with multiple departments to optimize travel experiences and resolve in-flight issues efficiently.
Promotions Assistant
Desert Valley Media Group
02.2023 - 05.2024
- Kept project creative materials and important paperwork well-organized to avoid delays or errors.
- Handled on-site promotions at conferences, stores and other locations to get products directly in hands of consumers.
- Represented clients at events with upbeat, outgoing and friendly persona.
- Coordinated and attended meetings between sellers and sales managers to arrange event plans.
Travel Advisor
World Explorer Travel
10.2022 - 12.2023
- Consult with clients to understand travel preferences, budgets, and special requirements.
- Research, plan, and book flights, hotels, transportation, and excursions tailored to client needs.
- Provide expert guidance on travel insurance, visa requirements, and international regulations.
Lead Server
Bourbon and Bones
05.2021 - 01.2023
- Delivered top-tier service to high-end clients, addressing special requests and travel-related needs.
- Maintained excellent communication with customers, ensuring satisfaction and repeat business.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Education
Bachelor of Arts - Communications
Ottawa University
Surprise, AZ12-2019
Skills
- Travel Consultation & Planning
- Itinerary Management
- Customer Service & Relationship Building
- Vendor & Supplier Coordination
- Travel Policy Compliance
- Budgeting & Expense Management
- Crisis Management & Problem-Solving
- Proficiency in Travel Booking Software & Systems
- Multicultural Awareness & Communication
Timeline
Flight Attendant
SkyWest Airlines
01.2024 - Current
Promotions Assistant
Desert Valley Media Group
02.2023 - 05.2024
Travel Advisor
World Explorer Travel
10.2022 - 12.2023
Lead Server
Bourbon and Bones
05.2021 - 01.2023
Bachelor of Arts - Communications
Ottawa University
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