Kyra West
Winter Springs,FL
Summary
Efficient and motivated professional with 1 year of food service experience as a server and hostess, delivering exceptional customer service and managing cash transactions. Completed a real estate internship, conducting market research and managing client databases. Strong organizational and communication skills demonstrated through coordinating seating, resolving guest concerns, and supporting sales operations.
Offering collaborative and organized approach, ready to learn and develop in fast-paced sales environment. Brings understanding of customer service principles and familiarity with CRM systems. Ready to use and develop communication and organizational skills in [Desired Position] role.
Personable and organized with knack for effective communication and coordination. Understanding of sales processes and CRM software, coupled with skills in data analysis and report generation. Capable of driving team efficiency and contributing to company growth.
Overview
3
3
years of professional experience
Work History
Marketing/Sales Coordinator
East Coast Title & Escrow
New Smyrna Beach, FL
01.2026 - Current
- Dynamic support role focused on driving business growth through marketing coordination, relationship management, and event execution. Serve as a key liaison between sales advisors and real estate partners by assisting in the development and execution of targeted marketing strategies for referral agents. Coordinate and manage events, including planning, logistics, and vendor/catering arrangements, while also representing the company at networking functions and industry events.
- Support lead generation efforts by engaging with real estate professionals, collecting and organizing contacts, and maintaining accurate CRM records to facilitate timely follow-ups by sales advisors. Build and nurture relationships with agents to help strengthen partnerships and expand business opportunities. Step in as a company representative at meetings or events when needed, ensuring consistent brand presence and professionalism.
Hostess
4th Street Bar and Grill
Lake Mary, FL
08.2025 - 01.2026
- Coordinated seating arrangements and maintained smooth operations by effectively communicating with servers, kitchen staff, and management.
- Created a welcoming atmosphere by greeting and welcoming guests upon arrival, enhancing overall guest satisfaction.
- Ensured accurate reservations by assisting in taking bookings over the phone or online platforms and recording guest information.
- Resolved customer inquiries and concerns promptly and professionally, achieving high levels of guest satisfaction.
Server
Jeremiah's Italian Ice
Oviedo, FL
08.2024 - 10.2025
- Delivered exceptional customer service by greeting and assisting customers in a friendly and professional manner, increasing repeat business.
- Maintained cleanliness of the ice cream shop by wiping down counters, tables, and equipment, ensuring a sanitary environment.
- Ensured accurate portion sizes and appealing presentation by scooping and serving ice cream to customers.
- Processed cash and credit card payments efficiently by operating the cash register accurately, reducing transaction errors.
- Supported daily operations by restocking supplies such as cones, cups, napkins, and spoons, maintaining readiness for peak hours.
Administrative Assistant Internship
Engel & Völkers
New Smyrna Beach, FL
10.2023 - 05.2024
- Identified potential properties for clients by conducting market research based on their needs and preferences, supporting sales efforts.
- Expanded knowledge base on real estate practices and enhanced professional skills by attending industry conferences and seminars.
- Improved organization of leads, contacts, appointments, and follow-ups by managing client databases using CRM software systems.
Education
Bachelor's degree - Biology
Seminole State College of Florida
Lake Mary, FL04-2026
B.A. - Biomedical Sciences
University of North Florida
Jacksonville, FL04-2026
Junior High School Education - undefined
Winter Springs High School
Winter Springs, FL05-2024
Skills
- Retail sales
- Customer service
- Organizational skills
- Cash handling
- Phone etiquette
- Collaboration with sales
- Market research
- Customer communication
- Data entry
- Goals and performance
- Strong enthusiasm
- Effective negotiation
- Sales strategies
- Sales expertise
- Cross-selling techniques
Languages
American Sign Language - Intermediate
Timeline
Marketing/Sales Coordinator
East Coast Title & Escrow
01.2026 - Current
Hostess
4th Street Bar and Grill
08.2025 - 01.2026
Server
Jeremiah's Italian Ice
08.2024 - 10.2025
Administrative Assistant Internship
Engel & Völkers
10.2023 - 05.2024
B.A. - Biomedical Sciences
University of North Florida
Junior High School Education - undefined
Winter Springs High School
Bachelor's degree - Biology
Seminole State College of Florida
Additional Information
Microsoft Word and Excel spreadsheets experience