Kyrah Bruce
Anchorage,Alaska
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills. A history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Inventory Specialist
Vitus Energy
Anchorage, AK
02.2020 - Current
- Maintained accurate and up-to-date inventory records.
- Conducted periodic inventories and physical counts of product supplies.
- Investigated discrepancies between physical count and computer records.
- Created reports on inventory activity, shortages, overages..
- Managed purchase orders with vendors to maintain optimal stock levels.
- Assisted in developing standard operating procedures for receiving goods into the warehouse.
- Participated in physical inventory counts to keep information accurate and current.
- Processed invoices, payments, and statements in a timely manner.
- Assisted with the preparation of month-end close activities including journal entries, reconciliations, accruals.
Customer Service Specialist
Suburban Propane
Anchorage, AK
11.2018 - 02.2020
- Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times.
- Maintain an in-depth knowledge of Suburban Propane product and service, customer account and billing process, new customer information, and various policies and procedure related to product delivery and service.
- Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities.
- Present a professional, confident and enthusiastic image to develop trusting relationship with al customers.
- Effectively manage customer account data which includes setting up new accounts and maintaining related data.
Front Desk Receptionist
Comfort Inn Hotel
Anchorage, AK
04.2016 - 11.2018
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Processing all payments types, adjustment vouchers, paid-out, correction on vouchers and miscellaneous charges.
- Coordinated travel arrangements for employees and visitors when required.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
Education
High School Diploma -
A.J Dimond High School
Anchorage, AK05-2014
Skills
- Ability to work under pressure
- Communication Skills
- Decision Making
- Multitasking
- Customer Service
- Time Management
- Self-Motivated
- Level one Excel
- Data Management
Timeline
Inventory Specialist
Vitus Energy
02.2020 - Current
Customer Service Specialist
Suburban Propane
11.2018 - 02.2020
Front Desk Receptionist
Comfort Inn Hotel
04.2016 - 11.2018
High School Diploma -
A.J Dimond High School
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