Kyrah Crocher
Glendale,AZ
Summary
Hardworking Shift Leader with forward-thinking strategies and excellent motivation. Dedicated to providing the best service to all guests. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Lead
Cupbop
09.2023 - Current
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Crew Member
Chicken N Pickle
07.2023 - 09.2023
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Trained new staff members on proper customer service and hospitality policies.
- Assisted with event planning and coordination, contributing to successful functions and satisfied clients.
Shift Lead
Taco Bell
06.2021 - 07.2023
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Developed and maintained courteous and effective working relationships.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked effectively in fast-paced environments.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Education
Welding Certificate -
Refrigeration School Inc
Phoenix, AZ09.2024
High School Diploma -
Peoria High School
Peoria, AZ05.2023
Skills
- Equipment Troubleshooting
Certification
- Servsafe Certification
- OSHA 10-hour General Industry Safety and Health
Timeline
Shift Lead
Cupbop
09.2023 - Current
Crew Member
Chicken N Pickle
07.2023 - 09.2023
Shift Lead
Taco Bell
06.2021 - 07.2023
Welding Certificate -
Refrigeration School Inc
High School Diploma -
Peoria High School
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