Highly organized, resourceful, and accomplished healthcare professional with a proven track record in enhancing patient comfort. Skilled in assessing patient challenges and developing effective solutions. Demonstrated ability to foster and maintain professional relationships with registered nurses and other healthcare professionals, resulting in improved quality of patient care.
Overview
20
20
years of professional experience
Work History
Patient Care Technician
Greater Baltimore Medical Center, GBMC
09.2019 - 12.2021
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Documented patient information and care activities in electronic health record.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained clean and safe environment to promote patient safety and comfort.
Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
Transported patients between rooms and appointments or testing locations.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Upheld infection control and prevention policies across different patient-facing areas.
Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
Reduced stress for patients and families through effective communication and empathetic support.
Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
Certified Nursing Assistant/ Home Health Aid
Bayada Home Health Care
01.2012 - 05.2020
Provides high-quality care as an in-demand per-diem CNA within rehabilitation, home health care, and nursing home settings
Preforms moderately complex direct and indirect patient care duties
Documents and reports any suspicious behavior that could impact the client’s health or well being
Monitors patient vital signs and distributes medication per the team leader instructions
Collaborates with hospice houses to assist in the delivery of positive and professional patient care
Effectively communicates with patients and related stakeholders with respect and compassion
Certified Nursing Assistant/ Home Health Aide
Ella Stewart Care
07.2016 - 10.2017
Maintained a safe environment in patient’s home to ensure patient safety and well-being
Assisted clients with personal care including but not limited to: dressing, mobility, medication reminders, personal hygiene and transportation
Managed visiting caseload productivity within the appropriate time-frame
Documented provided care to meet regulatory requirements consistent with organizational standards
Adhered to safety guidelines; completed organizations mandatory training on Patient Safety
Certified Nursing Assistant/ Home Health Aide
Regent Health Care
03.2012 - 06.2016
Gave direction to team members to ensure high quality care of patients
Transitioned seamlessly between elderly, acute-care, rehabilitation, home-care, and nursing-home settings
Professionally multitasked duties, including but not limited to: toileting, diapering, bathing, and feeding while preserving patient comfortability and dignity
Continuously showcased effective communication with internal and external parties within the workplace
Patient Care Technician
Maryland General Hospital
06.2008 - 12.2012
Tended to ill and injured individuals under the supervision of doctors, nurses and medical professionals
Responsible for accurate charting, taking patient vital signs, collecting specimens, performing catheterization and assisting patients with eating, personal hygiene and grooming
Communicated pre and post care instructions to patients per the healthcare team instructions
Complied with HIPAA standards regarding patient documentations, interactions and confidentialities
Assisted in maintaining a safe and clean environment under the supervision of a Registered Nurse and/or Clinical technician
Patient Care Technician
University of Maryland Medical Center
04.2002 - 04.2007
Worked exclusively in the Intensive Care Unit (ICU) and provided assistance to doctors, nurses and other support staff
Frequently commended for maintaining the safety, respect and dignity of patients
Monitored vitals and noted any behavioral changes or new symptoms which were subsequently reported to the healthcare team
Verified proper functioning of equipment prior to procedures and immediately reported any malfunctions to a direct supervisor
Participated in quality improvement activities to evaluate and improve patient care
Provided care and assistance to patients and families in a courteous and respectful manner
Education
Associate Degree In Pre-Nursing - Nursing
South College
Knoxville, TN
06.2023
Skills
Exceptional Patient Care
Phlebotomy Certification
Electrocardiography Expertise
Advanced Microsoft Office Skills
Project Coordination
Task Prioritization
Effective Multi-Tasking
Experienced in Patient Monitoring Techniques
Suction Techniques Proficiency
Experienced with Foley Catheter Placement
Certifications
Certified Nursing Assistant
Patient Care Technician
Phlebotomy Certification
CPR/First Aid & BLS
Colon Hydrotherapist
Timeline
Patient Care Technician
Greater Baltimore Medical Center, GBMC
09.2019 - 12.2021
Certified Nursing Assistant/ Home Health Aide
Ella Stewart Care
07.2016 - 10.2017
Certified Nursing Assistant/ Home Health Aide
Regent Health Care
03.2012 - 06.2016
Certified Nursing Assistant/ Home Health Aid
Bayada Home Health Care
01.2012 - 05.2020
Patient Care Technician
Maryland General Hospital
06.2008 - 12.2012
Patient Care Technician
University of Maryland Medical Center
04.2002 - 04.2007
Associate Degree In Pre-Nursing - Nursing
South College
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