Kyrah Rennier
Justin
Summary
Experienced in food service with a focus on customer interaction and operational efficiency. Responsibilities included maintaining an organized work area, processing orders, and managing cash transactions, which contributed to a streamlined service environment. Demonstrated ability to adapt to various tasks while ensuring customer satisfaction through effective communication and teamwork. Skills in time management and workplace organization supported the delivery of quality service in a fast-paced setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Sonic Drive-in Northlake
Northlake
05.2024 - 05.2025
- Adhered to all health code regulations while preparing food items for customers.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Resolved customer complaints promptly and professionally.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Monitored employee performance and provided feedback for improvement.
Crew Member
McDonald's
Northlake
08.2023 - 03.2025
- Maintained an organized work area to ensure efficient operations.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Processed takeout orders quickly to ensure timely delivery of meals.
Carhop/cashier
Sonic Drive-In
Northlake
09.2022 - 06.2023
- Give back correct change and help with customer's needs
- Prepare fountain drinks and frozen deserts
- Stock product needed
- Deliver orders and greet customers providing excellent customer service
- Restocked supplies such as cups, napkins, straws, condiments. throughout shift.
Education
High School Diploma -
Byron Nelson Highschool
Trophy Club, TX05.2025
Skills
- Food Service
- Serving Experience
- Cashiering
- Food Safety
- Cash Handling
- Babysitting
- Host/Hostess
- Employee training
- Cash handling
- Customer service
- Team leadership
- Time management
- Workplace organization
- Adaptability and dependability
- POS system operation
- Interactive communication skills
- Teamwork and collaboration
- Phone etiquette
- Effective multitasking
Certification
- Food Handler Certification
- Food Safety Certification
Timeline
Shift Leader
Sonic Drive-in Northlake
05.2024 - 05.2025
Crew Member
McDonald's
08.2023 - 03.2025
Carhop/cashier
Sonic Drive-In
09.2022 - 06.2023
High School Diploma -
Byron Nelson Highschool