Hard-working professional with 4 years of experience and a proven knowledge of customer communications, conflict resolution, and customer service. Aiming to use my skills to successfully fill the Operator role at your company.
Overview
7
7
years of professional experience
Work History
Unarmed Security Guard
Allied Universal Security Services
Stamford
05.2025 - Current
Monitored premises to ensure safety and security for employees and visitors.
Responding immediately to alarms or disturbances in the building.
Checking visitors for authorization of entry to the building.
Patrolling the building to assess potential hazards or security issues.
Maintained detailed logs of daily activities, incidents, and observations for review.
Enforce the rules and regulations within the building's facilities in a professional demeanor.
Monitor the building's cameras to ensure and maintain the safety of tenants.
Concierge Attendant
NFC Amenity
Stamford
08.2022 - 12.2024
Greeted residents and guests with professionalism and friendliness.
Provided information on local attractions, dining, and services.
Managed residence reservations for the building facilities and apartment services concerning essential home repairs, upgrades, apartment housekeeping, and maintenance work.
Coordinated and handled package delivery, keeping items safe and organized in storage.
Connected potential clients with the building leasing agents.
Acknowledged residence complaints and dealt with them in a prompt manner.
Surveilling the building's cameras ensures building safety.
Answering questions about the local area for residents or potential clients.
Prepared daily reports on guest requests and concierge activities.
Updated front desk's concierge book to maintain most relevant visitor information.
Produce Tech
Grade A
Stamford
05.2019 - 07.2022
Discard inferior or defective products and/or foreign matter, and place acceptable products in containers for further processing.
Grade and sort products according to factors such as color, species, length, width, appearance, feel, smell, and quality to ensure correct processing and usage.
Weigh products or estimate their weight, visually or by feel.
Record grade and/or identification numbers on tags or on shipping, receiving, or sales sheets.
Place products in containers according to grade and mark grades on containers.
Cashier
Grade A
Stamford
06.2018 - 05.2019
Aid customers by providing information and resolving their complaints.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Establish or find prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Answer customers' questions and provide information on procedures or policies.
Request information or aid using paging systems.
Aid with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
Supervise others and provide on-the-job training.
Issue trading stamps and redeem food stamps and coupons.