Implement DISA STIGs and security baselines across Linux/Windows systems, ensuring compliance with DoD cybersecurity requirements.
Support and maintain infrastructure servers, network switches, NAS systems, KGs, firewalls and workstations across physical and virtual environments
Coordinate with Physical Security and Cybersecurity teams to implement secure network solutions across campus facilities, ensuring alignment with security controls and operational needs.
Manage and maintain classified and unclassified systems, ensuring compliance with DoD, NISPOM, and internal security policies.
Sr System Administrator TS/SCI
General Dynamics Mission Systems
San Jose, CA
07.2019 - 05.2022
Configure, implement and manage group policy objects.
Experience with configuring and administrating Active Directory.
Harden computer systems with security protocols/settings consistent with RMF and NIST 800.53.
Data backup and restoration.
Secured applications by rolling out patches and solutions to vulnerabilities.
Architect and implement IT Services and processes in compliance with NIST 800.53.
Implemented inventory control measures to replenish and maintain IT equipment, supplies, tools, and replacement parts.
Responsible for purchasing, imaging, hardening and deploying 150+ computers for end-users on Windows 10 during site-wide upgrade
Customer Service Representative/Contact Rep.
Social Security Administration
Oakland, CA
08.2017 - 09.2018
Provide assistance to beneficiaries and the general public in person, by telephone, or in writing
Notably committed to serving the general public, with the ability to build productive relationships and resolve complex issues/inquiries
Conduct interviews to determine the nature of the visit/call; explain technical information, gather facts, evaluate evidence and take action to resolve problems relating to all Social Security programs
Obtain, clarify, and verify information which will be used to analyze claims and make decisions regarding entitlement to benefits
Center Consultant/Team Member
FedEx Office and Print Services
Decatur, Ga
03.2015 - 05.2017
Recipient of President's Club 2015 for being the #2 Center in the Eastern Region given by District Manager Irin Cobian.
Conduct routine calls to ensure customers order satisfaction, collect payment arrangements and determine areas for improvement.
File and bin customers' orders upon completion and retrieve information as needed.
Analyzed and identified customers' needs and took the proper steps to substantially complete such needs with timeliness and certainty.
Managed multiple computer systems including: SSM, Legacy, Print Manager, Point of Sale (POS), Order To Pay (OTP), FedEx One, and Pre Production Application (PPA).
Education
AZ-900 Microsoft Certified: Azure Fundamentals
Microsoft
Virtual
10-2024
AWS Cloud Practitioner & AWS Solution Architect
AWS Cloud Training NPower
Virtual
12.2021
CompTIA Security+ - Security
Network & Security Training NPower
Alameda, CA
2019
Bachelor of Science - Informatics
Mercer University
2017
Associate of Science - Information Technology
Georgia Military College
2015
Skills
Experienced with imaging, hardening, deploying and maintaining both Windows/Microsoft (WIN10, WIN11 Server 2012, 2016, 2019, 2022) and Linux systems (CentOS & RedHat)
Research and develop security best practices
System hardening using STIG Viewer, SCAP scans, Evaluate-STIG, OSCAP and automated remediation scripts to reduce vulnerabilities across enterprise systems
Proven capability to independently prioritize mission‑critical work, resolve complex problems, and manage time with minimal oversight
Experienced in developing and modifying scripts to automate tasks: PowerShell
Comfortable working as part of a connected team, but self-motivated Exceptionally detail-oriented
Ability to efficiently troubleshoot, diagnose and resolve problems
Maintained positive working relationships w/ customers, coworkers and management in a high volume and fast pace environment
Affiliations
Making a Difference Award, GDMS Information Technology received 09 December 2019 by Senior Manager Bonnie Kriewald.
Exemplary Contribution or Service Award received on 23 August 2018 by District Manager Jolaunne Dempsey of Social Security Administration.
Certificate of Achievement for President’s List 2015 given by William D. Underwood.
Certificate of Achievement for Dean’s List 2013 given by Anita B. Wyche, Dean of Student Services.
Sailor of the Month received on 31 Aug 2012 given by LT W. Coward, Division Officer FRCMA Norfolk.
Good Conduct Award received on 07 Jul 2012 given by CDR B. A. Washburn, Officer In Charge FRCMA Norfolk.
Navy and Marine Corps Achievement Medal received on 12 May 2011 given by CDR N. J. Moyer, Commanding Officer USS Fort McHenry.
Humanitarian Service Medal received on 20 September 2010 given by CDR N. J. Moyer, Commanding Officer USS Fort McHenry.
Senoir System and network administrator at Ipmetrix consulting group Pvt LimitedSenoir System and network administrator at Ipmetrix consulting group Pvt Limited