Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Sales Associate
Von Maur
05.2024 - Current
Prepared merchandise for sales floor by pricing or tagging.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Provided positive first impressions to welcome existing, new, and potential customers.
Lead Artist
Focus on the Family
09.2023 - Current
Worked closely with producers and directors to ensure that creative goals were achieved.
Ensured that all artwork adhered to style guides issued by the client or publisher.
Drew concepts and illustrations for presentation and development purposes.
Created series of rough sketches for review, revision and approval.
Collaborated with creative design team to complete projects on tight deadlines.
Produced intricate pieces of art by using ink, watercolors, charcoal, oil, paints, pencils and computer software programs.
Used pens and ink, watercolors or computer software to create artwork.
Studied different techniques to apply to artistic endeavors.
Cashier
Colby Ridge Popcorn and Gifts
09.2023 - 05.2024
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Performed other duties as assigned by management.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked closely with front-end staff to assist customers.
Housekeeping Intern
Ponte Vedra Inn & Club
05.2023 - 07.2023
Cleaned, sanitized and restocked bathrooms with toiletries and linens.
Performed daily maintenance tasks such as vacuuming, mopping, dusting, sweeping, polishing furniture and fixtures.
Checked rooms for repairs or replacements needed in order to ensure guest satisfaction.
Inspected all guestrooms upon completion of housekeeping duties to ensure quality standards are met.
Provided exceptional customer service by responding promptly to guests' inquiries and requests.
Disinfected surfaces using approved chemicals and materials in accordance with health regulations.
Social Media Manager
UNL NAVIGATORS
01.2022 - 05.2023
Connected with current and prospective customers, actively replying to brand mentions and direct messages
Maintained social media calendar, supporting brand identity while tapping into seasonal moments and appropriate trends
Published content that aligned with brand to build connections and encourage positive action
Collaborated with department members to build brand consistency in social media messages
Presented recommendations to senior leadership via meetings and proposals.
Concessions Cashier
CODY PARK
07.2020 - 08.2022
Communicated with customers regarding orders, comments and complaints
Accepted payment from customers and made change as necessary
Prepared and served cold drinks, and frozen milk drinks and desserts, using drink-dispensing, milkshake and soft-serve machines
Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment and facilities sanitary
Balanced receipts and payments in cash registers.
Summer Camp Counselor Volunteer
BETHEL BIBLE CAMP
06.2019 - 06.2022
Enforced rules and regulations of recreational facilities to maintain discipline and ensured safety
Greeted new arrivals to activities, introduced them to other participants, explained facility rules and encouraging participation
Provided for entertainment and set up related decorations and equipment
Took campers under my care and invested in their personal lives and physical, emotional, and spiritual well-being
Supervised and coordinated work activities of personnel, such as training staff members and assigning work duties
Directed special activities or events encompassing aquatics or performing arts.
Coffee Barista
DUNKIN DONUTS
05.2020 - 07.2020
Maintained inventories by replenishing coffee bean supply and stocking brewing equipment
Welcomed customers and answered questions regarding menu items and preparation methods
Prepared teas, hot chocolate and other non-coffee drinks for customers
Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers
Operated cash registers and handled cash and card transactions
Accomplished new and different drink requests, enhancing coffee shop reputation.
Education
Some College (No Degree) - Graphic Design
UNIVERSITY OF NEBRASKA-LINCOLN
LINCOLN, NE
Skills
Dependable and Cooperative
Adaptability and Flexibility
Teamwork and Collaboration
Friendly, Positive Attitude
Drawer Balancing
Product Recommendations
Customer Service Excellence
Affiliations
On the Student Leader Team for the UNL Navigators
Leads a Bible study every Thursday for students on the UNL campus
Timeline
Sales Associate
Von Maur
05.2024 - Current
Lead Artist
Focus on the Family
09.2023 - Current
Cashier
Colby Ridge Popcorn and Gifts
09.2023 - 05.2024
Housekeeping Intern
Ponte Vedra Inn & Club
05.2023 - 07.2023
Social Media Manager
UNL NAVIGATORS
01.2022 - 05.2023
Concessions Cashier
CODY PARK
07.2020 - 08.2022
Coffee Barista
DUNKIN DONUTS
05.2020 - 07.2020
Summer Camp Counselor Volunteer
BETHEL BIBLE CAMP
06.2019 - 06.2022
Some College (No Degree) - Graphic Design
UNIVERSITY OF NEBRASKA-LINCOLN
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