Lucas De Jesus

• Described merchandise and explained use, operation and care.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Assisted customers with product selection, sizing and styling.
• Developed promotional strategies to increase sales volume.
• Greeted customers and provided exceptional customer service.

• Answered requests and concerns with friendly and knowledgeable service.
• Analyzed sales data to identify high-performing products and adjust visual strategies to increase underperforming categories.
• Replenished and arranged items to maintain appearance.
• Answered product questions with up-to-date knowledge of sales and promotions.
• Trained retail staff on visual merchandising standards and practices to ensure store-wide consistency.

Assisted with training new cashiers and customer service team members to increase the speed of onboarding.

• Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
• Trained new team members in cash register operation, stock procedures and customer services.
• Learned roles of other departments to provide coverage and keep store operational.
• Developed creative visual merchandising campaigns to focus on selling older inventory.