Kyron Taylor
Charlotte,NC
Summary
Proven leader and strategic innovator at Spectrum Business, adept in mentoring and customer service, with a knack for enhancing brand awareness and resolving customer issues efficiently. Excels in data analytics and verbal communication, significantly improving team collaboration and decision-making processes. Skilled in leveraging SEO and Google Analytics to drive marketing success.
Overview
3
3
years of professional experience
Work History
Mentor
Spectrum Business
Charlotte, NC
10.2023 - Current
- Developed a comprehensive mentoring program to support new employees in their transition into the company.
- Developed and implemented marketing strategies to increase brand awareness and sales.
- Planned and facilitated meetings to share marketing plans and explain future business goals.
- Supervised on-site staff, monitoring performance and job completion.
Customer Service Representative
Cox Communications
Hampton, VA
06.2022 - 06.2023
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Education
Bachelor of Science - Marketing
Marshall University
Huntington, WV06-2021
Skills
- Scheduling
- Leadership mentoring
- Care team collaboration
- Decision-making support
- Verbal and written communication
- Google analytics
- Data analytics
- Emarketer
- Comscore
- SEO
- Organize and multitask work flow, Establish strong relationships
Accomplishments
Awarded top product seller 3 or more times within a year of starting
Timeline
Mentor
Spectrum Business
10.2023 - Current
Customer Service Representative
Cox Communications
06.2022 - 06.2023
Bachelor of Science - Marketing
Marshall University
Similar Profiles
Hunter HaleyHunter Haley
Internet Repair Specialist at Spectrum BusinessInternet Repair Specialist at Spectrum Business
BRIANCA FOSTERBRIANCA FOSTER
Billing Customer Service Representative at Spectrum BusinessBilling Customer Service Representative at Spectrum Business
Vanessa RodriguezVanessa Rodriguez
Enterprise Account Manager at Spectrum BusinessEnterprise Account Manager at Spectrum Business