Kyrylo Stopin
Greenville,SC
Summary
Dynamic Auto Detailer and Mechanic with a proven track record at Elite Detailing and Kisel Auto, enhancing customer satisfaction and vehicle performance. Skilled in automotive detailing, marketing, and customer support, with a knack for fast learning and strong communication. Elevated service standards, achieving excellence through disciplined action and hard work. Fluent in 3 languages, fostering clear customer interactions and team collaboration.
Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational, and communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Auto Detailer
Elite Detailing
01.2021 - 10.2024
- Washed cars and trucks daily for auto dealership.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
- Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
- Shined vehicle windows and windshields to remove water spots.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
GMC Auto Detailer
GMC And Buick
01.2024 - 03.2024
- Washed cars and trucks daily for auto dealership.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
Auto Mechanic
Kisel Auto
03.2022 - 12.2022
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
- Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
- Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
- Maintained vehicle records by recording service and repairs.
- Maintained detailed records of each repair performed, facilitating warranty claims processing when needed.
- Built strong relationships with customers through clear communication of repair needs and expected completion times.
- Optimized workflow by effectively prioritizing daily tasks according to urgency and complexity.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA Online01-2024
Skills
- Automotive Detailing
- Marketing
- Costumer Support
- Strong Communication
- Sales
- Disciplined
- Action Taker
- Fast Learner
- Know 3 Languages
- Confident
- Active Listing
- Hard Worker
Certification
- Grant Cardone University Marketing Mastery
- Grant Cardone University Sales Fundamentals
- Grant Cardone University Mastering The Close
- Grant Cardone University Incoming Call Mastery
- Grant Cardone University Internet Lead Response
- Grant Cardone University Finance
- Certified Automotive Detailer (CAD)
Languages
English
Native or Bilingual
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
GMC Auto Detailer
GMC And Buick
01.2024 - 03.2024
Auto Mechanic
Kisel Auto
03.2022 - 12.2022
Auto Detailer
Elite Detailing
01.2021 - 10.2024
- Grant Cardone University Marketing Mastery
- Grant Cardone University Sales Fundamentals
- Grant Cardone University Mastering The Close
- Grant Cardone University Incoming Call Mastery
- Grant Cardone University Internet Lead Response
- Grant Cardone University Finance
- Certified Automotive Detailer (CAD)
High School Diploma -
Penn Foster Career School
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