Kyshai Woods
Chicago,IL
Summary
Hardworking and dependable individual with strong hands-on skills and the ability to perform a variety of tasks across multiple trades. A quick learner with a strong work ethic, attention to detail, and a commitment to safety and quality workmanship. Able to work independently or as part of a team, follow instructions, solve problems, and adapt to changing job requirements
Overview
8
8
years of professional experience
Work History
Ground Service Ramp Agent
swissport
Chicago, Illinois
07.2025 - 05.2026
- Executed loading and unloading of baggage, freight, and cargo from aircraft, ensuring compliance with established safety protocols.
- Loaded baggage and cargo following Swissport ramp safety procedures
- Coordinated baggage sorting to optimize airline turnaround operations.
- Secured baggage carts and dollies in designated ramp areas to maintain safety and order.
- Anticipated future arrivals by arranging appropriate staff coverage for each flight.
Cashier
Walmart
Chicago , IL
01.2025 - 05.2025
- Processed cash, card, gift card, and Walmart Pay payments.
- Handled returns, exchanges, and receipt checks at Walmart service areas.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Bagged customer purchases efficiently at checkout and organized carts for Walmart customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
Warehouse Agent
world wide flight service
Chicago, Illinois
10.2023 - 02.2024
- Handled inbound and outbound cargo for worldwide flight service warehouse operations.
- Scanned freight into tracking systems for worldwide flight service.
- Performed daily operational tasks with accuracy and efficiency.
- Collaborated with diverse coworkers to achieve operational goals and resolve product and service issues.
- Proposed innovative ideas and solutions that improved team performance and outcomes.
Barista/Cashier
Starbucks
Chicago, Illinois
05.2022 - 09.2023
- Crafted handcrafted espresso beverages to meet customer preferences and maintain quality standards.
- Restocked supplies during peak hours to ensure customer satisfaction.
- Restocked supplies during peak hours to support uninterrupted service and enhance customer experience.
- Ensured adherence to food safety and beverage quality standards to maintain compliance and customer trust.
Cashier/Bagger/Customer Service Representative
Jewels Osco
Chicago, Illinois
05.2021 - 10.2021
- Processed grocery transactions efficiently at checkout using POS register and card readers to ensure customer satisfaction.
- Greeted customers and answered any questions they had about the store's products and services.
- Greeted customers warmly and addressed questions effectively to enhance their shopping experience.
- Counted cash, coupons, and change while following store drawer procedures.
- Followed Jewel-Osco store policies for payments, coupons, and register accuracy.
- Assisted customers with returns, exchanges, and refund requests to maintain store policies and improve customer trust.
- Packed groceries carefully to protect fragile and cold items.
cashier/cook/customer service
Burger King
Springfield, Illinois
01.2020 - 08.2020
- Greeted Burger King guests and took front counter orders accurately.
- Processed cash, card, and mobile payments through register system.
- Prepared receipts and issued correct change for customer purchases.
- Maintained clean checkout area, dining space, and payment station.
- Coordinated with kitchen staff to speed order handoff and service.
- Supported drive-thru service and relayed orders to team members.
- Helped customers find specific products, answered questions, and offered product advice.
- Organized and replenished store shelves with merchandise to ensure product availability. with merchandise when needed.
- Performed other duties as assigned by management.
camera director
after school matters
Chicago, IL
07.2018 - 08.2019
- Directed daily operations, aligning priorities with [Employer] leadership to support organizational goals.
- Prepared presentations and updates for [Employer] executives, enhancing communication and strategic planning.
- Processed payments for youth participants at after school matters sites, ensuring accuracy and timely transactions.
- Welcomed families and students at after school matters check-in, ensuring a positive experience.
- Processed program payments for youth participants at after school matters sites.
- Greeted families and students during after school matters check-in.
- Processed program payments for youth participants at after school matters sites.
- Greeted families and students during after school matters check-in.
- Balanced cash drawer and verified daily payment records.
Education
High School Diploma -
Epic Academy
6500 S Houston06-2021
Skills
- Aircraft loading
- Baggage sorting
- Ramp safety procedures
- Aircraft turnaround
- Aircraft service operations
- Ground support equipment
- Aircraft fueling
- Material handling
- Baggage claim procedures
- Customer service
Timeline
Ground Service Ramp Agent
swissport
07.2025 - 05.2026
Cashier
Walmart
01.2025 - 05.2025
Warehouse Agent
world wide flight service
10.2023 - 02.2024
Barista/Cashier
Starbucks
05.2022 - 09.2023
Cashier/Bagger/Customer Service Representative
Jewels Osco
05.2021 - 10.2021
cashier/cook/customer service
Burger King
01.2020 - 08.2020
camera director
after school matters
07.2018 - 08.2019
High School Diploma -
Epic Academy