Kytelynd Eggleston
Maysville,NC
Summary
Experienced Kind Caregiver skilled in addressing physical and emotional needs. Proficient in scheduling and managing appointments, coordinating household support, and providing caring companionship. Highly organized in medication management and physically capable of handling diverse client needs. Experienced in fast-paced environments and adaptable to last-minute changes.
Overview
14
14
years of professional experience
1
1
Certificate
Work History
Caregiver/Med Tech
The Cottages of Swansboro
Swansboro, NC
01.2019 - Current
- Provided support to elderly individuals by assisting with daily activities
- Took responsibility for meal preparation, upkeep of living environment, dressing assistance, and medication administration
- Improved clarity regarding insurance policies and doctor appointments through comprehensive explanations.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Administered prescribed medications on a timely basis following care plan instructions.
Caregiver/Med Tech
Maxim Healthcare Services
Morehead City, NC
01.2021 - 01.2022
- Administered hands-on individualized care for clients at their homes
- Contributing to the care of individuals by assisting with daily needs like feeding, showering, and administering medication
- Assisted clients with transportation to healthcare providers and pharmacies, providing comprehensive guidance on the processes involved
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Administered prescribed medications on a timely basis following care plan instructions.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed safe lifting and transferring techniques to transport residents.
Caregiver/Personal Assistant
Caring Senior Service
Jacksonville, NC
08.2018 - 01.2021
- For this job, I provide one on one care to clients
- I help with distributing medicine, daily living care such as bathing, exercises, dressing, toileting, as well as providing transportation
- My clients have different levels of care, therefore I can provide exactly what they need per individual
- Cooking and cleaning is also part of my assistance
Customer Care Representative (CCR)
CVS CAREMARK
Cary, NC
10.2022 - 08.2023
- Ensuring patient confidentiality along with meticulous account management
- Ensured outstanding customer service through comprehensive understanding of company offerings and ability to cater to individual needs.
- Utilized extensive knowledge of medications and healthcare to support individuals in identifying appropriate benefits.
- Effectively handle challenging situations by utilizing strong de-escalation techniques and effective problem-solving strategies with callers.
Customer Service Representative
The Results Company
Jacksonville, NC
01.2021 - 10.2022
- For this position I am required to answer phone calls for clients with NC Medicaid insurance
- I am responsible for changing and/or explaining coverage offered
- I am required to handle irate callers calmly and efficiently
- Understanding where the client is coming from and be able to find a timely solution
- Setting and rescheduling appointments with doctors, as well as transportation is also required
Caregiver/Med
Roseleaf
Oroville, CA
06.2018 - 03.2019
- During this employment, I assisted elderly patients with daily living routines
- I assisted in showers, changing, dressing, feeding, as well as med passes
- I assisted them with games, to help with memory
- Understanding what needs are based off of sounds or movements given
- Nonverbal cues were very important to understand in this job setting
Education
Diploma -
Swansboro High School
Swansboro12.2011
Skills
- Clerical
- Credit
- Data Entry
- Problem solving
- Filing
- Scheduling
- Billing
- Receptionist
- Microsoft Office
- Microsoft Word
- Customer Service Skills
- Microsoft
- Organizational Skills
- Outlook
- Care Giver
- Direct Care
- Home Health
- Home Care
- Personal Care
- Personal Assistant Experience
- Senior Care
- Administrative Experience
- Nannying
- Medical Records
- Account Management
- Medication Administration
- Vital Signs
- Childcare
- Patient Care
- Food Preparation
- Babysitting
- Alzheimer's Care
- Meal Preparation
- Nursing
- Dementia Care
- Insurance Verification
- Event Planning
- Memory Care
- Wound care
Certification
- CPR/AED
- CPR/First Aid
- Driver's License
Timeline
Customer Care Representative (CCR)
CVS CAREMARK
10.2022 - 08.2023
Caregiver/Med Tech
Maxim Healthcare Services
01.2021 - 01.2022
Customer Service Representative
The Results Company
01.2021 - 10.2022
Caregiver/Med Tech
The Cottages of Swansboro
01.2019 - Current
Caregiver/Personal Assistant
Caring Senior Service
08.2018 - 01.2021
Caregiver/Med
Roseleaf
06.2018 - 03.2019
Diploma -
Swansboro High School
Personal Information
- Cape Carteret, NC
- Swansboro, NC
- Jacksonville, NC
- Emerald Isle, NC
References
References available upon request.
Work Preference
Work Type
Part TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPaid time offWork from home optionHealthcare benefitsPaid sick leave401k matchLanguages
English
Native language
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Interests
Learning
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