Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Kyungjae(KJ) Shin

Irvine,CA.

Summary

Recent University of Oregon graduate in GSS, applied Business and Economics, with a minor in Entrepreneurship. Aspiring CPA with hands-on experience in financial analysis and business strategy, driven to apply analytical skills and accounting knowledge to support growth and transparency in a professional setting.

Overview

7
7
years of professional experience

Work History

E-Commerce Specialist

VRS DESIGN INC
Irvine, CA
09.2024 - Current
  • Managed end-to-end operations for Amazon storefronts in the U.S. And Canada, including product listings, inventory, FBA fulfillment, and customer satisfaction.
  • Oversaw SCM, importing goods from China, and coordinating with South Korea HQ, reducing logistics costs by 13% while maintaining 99% on-time delivery rates to maintain optimal inventory levels.
  • Conducted S&OP to analyze profit margins, identifying cost-saving opportunities that improved profitability by 16% across both markets.
  • Designed and optimized Amazon Advertising campaigns (Sponsored Products, Brands, DSP) to increase visibility, sales, and ROI.
  • Analyzed sales data, ad performance, and market trends to identify growth opportunities, and drive data-driven strategies.
  • Streamlined SCM processes on and off Amazon, collaborating with cross-functional teams for seamless operations.
  • Monitored KPIs and delivered actionable insights to senior management for strategic decision-making.
  • Stayed updated on Amazon’s policies and best practices to ensure compliance, and maintain a competitive edge.

Intern

Voicecaddie
Buena Park, CA
07.2023 - 09.2023
  • Effectively performed market analysis and research on our competition to find out how our team members could improve the satisfaction of our customers and compare them to our competitors.
  • Gained insights on quantitative and qualitative data from several marketing campaigns that we had to compare the outcomes.
  • Managed and updated company database and customer relationship management systems.
  • Prepared promotional presentations to gain more variety of experiences and take on challenging opportunities with this firm.

Customer Service Representative

Tustin Ranch Golf Course
Tustin, CA
01.2020 - 04.2020
  • Assisted customers by cleaning golf clubs and transporting the carts.
  • Helped manage course grounds to meet standards for course appearance and playability.
  • Helped customers overcome their language barriers by speaking to them in Korean.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Developed strong customer relationships to encourage repeat business.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.

Event Coordinator

Insight Speaker Series
Irvine, CA
08.2018 - 09.2018
  • Hosted students and local community leaders for a speaker on “Beauty in the Small Things”.
  • Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
  • Coordinated with speakers and managed guests at 200+ attendee events.
  • Oversaw event logistics, venue scheduling and accommodations.
  • Coordinated and allocated equipment, supplies and staff for events.

Education

Bachelor of Science - General Social Science(Business/Econ)

University of Oregon
Eugene, OR
05.2024

High School Diploma -

Arnold O. Beckman High School
Tustin, CA
06-2020

Skills

  • Excel, Word, Powerpoint
  • Team collaboration
  • Data Management
  • Korean Fluency
  • Research and Analysis
  • Complex Problem-Solving
  • Project Management
  • Client Relationships
  • Public Speaking
  • Active Listening
  • Supervision & Leadership
  • Reliable & Trustworthy
  • Supply chain management
  • Sales data analysis
  • Time Management
  • Attention to detail
  • Amazon Advertising
  • E-commerce management

Languages

English
Native/ Bilingual
Korean
Native/ Bilingual
Spanish
Limited

Affiliations

  • 2019 | Presidential Volunteer Award | The Bowers Museum
  • 2019 | Congressional Award (Gold Certificate) | The Bowers Museum

Timeline

E-Commerce Specialist

VRS DESIGN INC
09.2024 - Current

Intern

Voicecaddie
07.2023 - 09.2023

Customer Service Representative

Tustin Ranch Golf Course
01.2020 - 04.2020

Event Coordinator

Insight Speaker Series
08.2018 - 09.2018

Bachelor of Science - General Social Science(Business/Econ)

University of Oregon

High School Diploma -

Arnold O. Beckman High School

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