Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyahnnah La Frentz

Moline,IL

Summary

Customer-focused professional skilled in delivering exceptional service and anticipating needs to enhance satisfaction. Proven track record in building strong relationships and fostering engagement. Committed to driving team success with a proactive approach and positive demeanor.

Overview

8
8
years of professional experience

Work History

Delivery Driver

Domino's
06.2023 - Current
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Fry Cook

Applebee's
03.2023 - 05.2023

Excelled in managing details of presentations within demanding, fast-paced settings. Resigned from role due to prevailing unprofessional practices in the workplace.

In-Store/Delivery Driver

Papa John's
02.2022 - 03.2023
  • Delivered pizzas and other menu items promptly to enhance customer satisfaction.
  • Maintained accurate records of deliveries and customer interactions for quality assurance.
  • Trained new drivers on delivery procedures and best practices for customer service.
  • Collaborated with team members to manage peak hours effectively, ensuring timely service.

Delivery Driver

Pizza Hut
03.2022 - 12.2022
  • Delivered goods to customer doorsteps and business offices.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.

Cashier

Dollar General
01.2022 - 02.2022
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained organized and stocked sales floor, ensuring product availability for customers.
  • Monitored cash drawer for accuracy, balancing at shift end to ensure financial integrity.

Server

Pizza Hut
08.2018 - 12.2018
  • Managed order accuracy, facilitating seamless service during peak hours.
  • Coordinated with kitchen staff to ensure timely delivery of orders.
  • Resolved customer complaints swiftly, maintaining positive dining experiences.

Education

High school diploma -

Skills

  • Route optimization
  • Food handling
  • Food safety
  • Food service
  • Quality assurance
  • Documentation and reporting
  • Time management
  • Dependable and reliable
  • Cash management
  • Sales transaction management
  • Effective communication
  • Customer satisfaction
  • Delivery tracking

Timeline

Delivery Driver

Domino's
06.2023 - Current

Fry Cook

Applebee's
03.2023 - 05.2023

Delivery Driver

Pizza Hut
03.2022 - 12.2022

In-Store/Delivery Driver

Papa John's
02.2022 - 03.2023

Cashier

Dollar General
01.2022 - 02.2022

Server

Pizza Hut
08.2018 - 12.2018

High school diploma -

Kyahnnah La Frentz