Detail-oriented Fiber Optic Technician experienced in network troubleshooting, fiber optic installation, splicing, and maintenance. Enhanced installation processes through advanced techniques that optimized network performance and reduced downtime. Committed to ensuring reliability and efficiency in fiber optic systems through adherence to industry best practices.
Work History
Fiber Optic Technician
4 Years 7 Months
Ultimate Internet Access | 10.2021 - 05.2026
Installed and maintained fiber optic networks to ensure optimal performance and connectivity.
Conducted troubleshooting for network issues, ensuring timely resolution and minimal downtime.
Collaborated with team members to enhance installation processes, improving overall efficiency.
Trained junior technicians on fiber optic safety protocols and installation techniques.
Utilized specialized tools for splicing and terminating fiber optic cables with precision.
Documented service reports detailing installations and repairs for quality assurance purposes.
Implemented best practices in fiber optic technology to streamline workflows and reduce errors.
Provided exceptional customer service by addressing client inquiries regarding service capabilities and options.
Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
Conducted site surveys to validate customer's infrastructure deliverables.
Supported seamless communication services by performing thorough testing of newly installed or repaired fiber optic networks before deployment.
Order Picker
3 Years 1 Month
Southwire Company | 10.2017 - 11.2020
Selected and picked orders accurately based on customer specifications and shipping schedules.
Operated forklifts and pallet jacks to efficiently transport materials within warehouse environment.
Collaborated with team members to optimize picking processes for improved workflow efficiency.
Maintained inventory accuracy through regular cycle counts and stock audits.
Trained new employees on safety protocols, equipment usage, and order picking procedures.
Assisted in maintaining a clean, organized, and safe work environment in compliance with company policies.
Reduced order processing time with the use of RF scanning equipment and inventory management software.
Performed proper lifting and handling techniques to maintain safe working environment.
Warehouse Representative
3 Years 11 Months
Home Depot | 11.2013 - 10.2017
Managed inventory levels, ensuring accurate stock counts and timely replenishment of products.
Maintained organized storage areas, optimizing space utilization for improved workflow efficiency.
Operated forklifts and pallet jacks to efficiently transport materials throughout warehouse.
Trained new team members on safety protocols and operational procedures for warehouse tasks.
Led safety meetings, fostering a culture of compliance and risk mitigation among warehouse staff.
Collaborated with cross-functional teams to support company initiatives, streamline operations, and increase overall productivity.
Loaded, unloaded, and moved material to and from storage and production areas.
Kept warehouse stations and equipment in good working order in line with OSHA requirements.
Loaded and unloaded materials onto and off of trucks for fast shipment.
Maintained clean, orderly work environment free of hazards.
Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Broadband Technician 3
5 Years 1 Month
Charter Spectrum | 09.2005 - 10.2010
Installed and maintained broadband equipment to ensure optimal service delivery.
Conducted troubleshooting and diagnostics on network issues to enhance performance.
Collaborated with cross-functional teams to resolve customer service inquiries effectively.
Trained junior technicians on installation procedures and safety protocols.
Warehouse Technician
4 Years 5 Months
Comcast | 03.2000 - 08.2004
Ensured accurate inventory management using RFID systems and barcoding technology.
Streamlined packing processes, reducing order fulfillment time significantly.
Operated forklifts and pallet jacks to transport materials throughout warehouse.
Trained new staff on safety protocols and efficient warehouse operations.
Monitored equipment maintenance schedules to prevent operational downtime.
Supported efficient loading and unloading of trucks, ensuring timely delivery of products to customers.
Education
High School Diploma
La Sierra | Riverside, CA | 06-1997
No Degree - Graphic And Digital Design
Brooks College | Long Beach, CA
No Degree - Communication Design
Riverside City College | Riverside, CA
Skills
OTDR operation
Fusion splicing
Fiber optic terminations
Fiber optic routing
Network design
Network troubleshooting
Signal testing
Data cabling installation
Cable installation
Broadband networks
Network signal testing
Fiber optic safety
Electrical safety
Network installations
System repair
Problem-solving
Teamwork
Team collaboration
Time management
Reliability
Fiber optic safety
Client communication
Risk assessment
Professionalism
Office installations
Accomplishments
Resolved product issue through consumer testing.
Achieved [Result] through effectively helping with [Task].