Kywaun Jackson
Mount Prospect,IL
Summary
Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Overview
11
11
years of professional experience
2015
2015
years of post-secondary education
Work History
Bakery Clerk/Grocery Bagger
Jewels Osco
Des Plaines, Illinois
09.2015 - Current
- Assisted customers with bakery product selection and inquiries.
- Maintained cleanliness and organization of the bakery display cases.
- Prepared baked goods according to company recipes and standards.
- Operated bakery equipment safely and efficiently for production tasks.
- Managed inventory levels and restocked supplies as needed.
- Collaborated with team members to ensure timely product availability.
- Handled cash transactions accurately at the bakery register.
- Followed food safety guidelines to ensure product quality and safety.
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Checked expiration dates on all food items to ensure freshness of products being sold.
- Provided excellent customer service to foster satisfaction and loyalty.
- Stocked shelves with freshly made items throughout the day ensuring a full selection at all times.
Team Member
Burger King
Des Plaines, Illinois
01.2015 - 07.2017
- Maintained cleanliness and organization of dining and kitchen areas.
- Prepared food items following safety and quality standards.
- Operated kitchen equipment to cook and assemble menu items.
- Provided excellent customer service by greeting and assisting guests.
- Collaborated with team members to ensure efficient service flow.
- Handled cash transactions accurately at the register.
- Restocked supplies to meet customer demand throughout shifts.
- Assisted in training new team members on operational procedures.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Collaborated with team members to maximize productivity and efficiency.
- Rotated through series of different stations based on team needs.
Stock Associate
American Eagle Outfitters, Inc
Schaumburg, Illinois
08.2015 - 10.2015
- Received and organized incoming stock for efficient inventory management.
- Conducted regular inventory counts to maintain accurate stock levels.
- Assisted in unloading shipments and placing products on shelves.
- Maintained cleanliness and order in stockroom and sales floor areas.
- Collaborated with team members to optimize product displays and layouts.
- Utilized inventory management software for tracking stock movement.
- Communicated with supervisors about low stock items and restocking needs.
- Trained new associates on safe handling of products and operational procedures.
- Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
- Assisted customers in locating products throughout the store.
- Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
- Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
- Collaborated with colleagues to ensure timely completion of tasks related to restocking shelves with merchandise.
Education
Prospect High School
Mount Prospect, ILSkills
- Product preparation
- Bakery equipment operation
- Food safety compliance
- Inventory management
- Customer relationship management
- Time management
- Team collaboration
- Visual merchandising
- Supply restocking
- Problem solving
- Attention to detail
- Effective communication
- Customer service excellence
- Training and onboarding
- Workplace safety
- Pastry displays
- Surface cleaning
- Baking assistance
- POS system operation
- Labeling accuracy
Languages
English
Full Professional
Affiliations
- Photography
- Cooking
- Dancing
Timeline
Bakery Clerk/Grocery Bagger
Jewels Osco
09.2015 - Current
Stock Associate
American Eagle Outfitters, Inc
08.2015 - 10.2015
Team Member
Burger King
01.2015 - 07.2017
Prospect High School